New Forest · Compare
New Horizons Medical Partnership vs Testvale Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
New Horizons Medical Partnership and Testvale Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | New Horizons Medical PartnershipSO40 8WU | Testvale SurgerySO40 3PY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.7likely range 52.8 to 80.2104 survey answers | 71.7likely range 64.4 to 77.8117 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 60.3%likely range 39.1% to 78.2%, 104 answers | 69.3%likely range 59.0% to 77.9%, 117 answers |
| Access (mean of the two below) | 84.7%likely range 82.1% to 86.8%Clearly higher | 77.1%likely range 73.4% to 80.2% |
| Appointments within two weeks of booking | 95.2%likely range 92.0% to 97.2%, 4,254 appointments | 88.3%likely range 82.8% to 92.2%, 2,768 appointments |
| Calls answered by the practice | 74.1%likely range 70.1% to 77.7%, 10,466 calls | 65.9%likely range 60.8% to 70.7%, 7,316 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.0%likely range 16.4% to 55.4%, 97 answers | 49.4%likely range 39.0% to 59.8%, 112 answers |
| Reception and admin team | 75.2%likely range 52.5% to 89.3%, 95 answers | 83.9%likely range 74.7% to 90.2%, 113 answers |
| Having a preferred professional | 33.2%likely range 16.9% to 54.8%, 104 answers | 32.9%likely range 24.0% to 43.3%, 116 answers |
| Seeing your preferred professional | 39.1%likely range 13.4% to 72.8%, 36 answers | 32.0%likely range 17.7% to 50.7%, 38 answers |
| Knowing the next step | 74.0%likely range 51.7% to 88.3%, 99 answers | 81.7%likely range 71.8% to 88.6%, 106 answers |
| Contacting the practice | 46.6%likely range 27.1% to 67.2%, 102 answers | 71.9%likely range 61.7% to 80.3%, 115 answers |
| Wait for an appointment | 56.4%likely range 34.4% to 76.1%, 92 answers | 67.1%likely range 56.2% to 76.4%, 106 answers |
| Being listened to | 89.7%likely range 69.4% to 97.1%, 101 answers | 79.6%likely range 69.9% to 86.8%, 112 answers |
| Care and concern | 88.2%likely range 67.3% to 96.4%, 99 answers | 79.9%likely range 70.2% to 87.0%, 114 answers |
| Confidence and trust | 93.9%likely range 74.4% to 98.8%, 99 answers | 88.3%likely range 79.8% to 93.5%, 113 answers |
| Involvement in decisions | 94.8%likely range 75.3% to 99.1%, 96 answers | 90.6%likely range 82.4% to 95.2%, 110 answers |
| Needs met | 85.7%likely range 64.4% to 95.2%, 99 answers | 86.1%likely range 77.1% to 91.9%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.0%likely range 93.2% to 98.7%, 167 patients | 95.8%likely range 90.6% to 98.2%, 120 patients |
| Children at 18 months | 96.8%likely range 93.1% to 98.5%, 185 patients | 92.7%likely range 87.1% to 96.0%, 137 patients |
| Children at 5 years | 95.1%likely range 91.2% to 97.3%, 203 patients | 93.2%likely range 87.6% to 96.4%, 133 patients |
| Women aged 25 to 49 | 79.0%likely range 77.6% to 80.3%, 3,335 patients | 68.5%likely range 66.6% to 70.4%, 2,203 patients |
| Women aged 50 to 64 | 78.9%likely range 77.1% to 80.5%, 2,234 patients | 74.1%likely range 71.7% to 76.4%, 1,316 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,707August 2026 | 14,160August 2026 |
| Primary care network | Totton PCN | Totton PCN |
| Phone | 023 80663839 | 023 80866999 |
| Friends and Family Test (its own feedback) | 96.6% good or very good910 answers, June 2026 | 92.8% good or very good138 answers, June 2026 |
| Appointments (one month) | 7,917 in August 2026Same day 37.6%; face to face 66.3% | 4,929 in August 2026Same day 31.3%; face to face 85.5% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.5 qualified permanent13.8 including trainees and locums2,165 patients per permanent GP | 7.2 qualified permanent11.5 including trainees and locums1,967 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.