Canterbury · Compare
New Dover Road Surgery vs Canterbury Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
New Dover Road Surgery and Canterbury Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | New Dover Road SurgeryCT1 3AP | Canterbury Medical PracticeCT4 5BL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.5likely range 74.0 to 90.092 survey answers | 73.5likely range 57.9 to 83.7120 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.5%likely range 71.7% to 94.2%, 92 answers | 74.0%likely range 51.7% to 88.4%, 120 answers |
| Access (mean of the two below) | 79.6%likely range 75.0% to 83.3% | 72.3%likely range 68.0% to 76.0% |
| Appointments within two weeks of booking | 87.8%likely range 81.9% to 91.9%, 2,526 appointmentsClearly higher | 71.4%likely range 65.1% to 77.0%, 3,352 appointments |
| Calls answered by the practice | 71.3%likely range 64.2% to 77.5%, 3,648 calls | 73.1%likely range 67.3% to 78.1%, 5,336 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.9%likely range 42.1% to 73.8%, 86 answers | 37.3%likely range 18.7% to 60.7%, 105 answers |
| Reception and admin team | 88.8%likely range 74.3% to 95.6%, 90 answers | 82.0%likely range 59.6% to 93.3%, 116 answers |
| Having a preferred professional | 45.2%likely range 30.2% to 61.2%, 92 answers | 19.4%likely range 7.6% to 41.5%, 120 answers |
| Seeing your preferred professional | 37.7%likely range 18.9% to 61.2%, 44 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.5%likely range 60.9% to 88.4%, 86 answers | 85.3%likely range 62.8% to 95.2%, 111 answers |
| Contacting the practice | 68.0%likely range 51.4% to 81.0%, 90 answers | 59.2%likely range 37.6% to 77.8%, 120 answers |
| Wait for an appointment | 63.1%likely range 45.4% to 77.8%, 79 answers | 57.4%likely range 34.6% to 77.4%, 105 answers |
| Being listened to | 99.0%likely range 88.0% to 99.9%, 86 answers | 88.6%likely range 67.5% to 96.7%, 118 answers |
| Care and concern | 92.2%likely range 78.3% to 97.5%, 87 answers | 88.6%likely range 67.4% to 96.7%, 118 answers |
| Confidence and trust | 100.0%likely range 89.8% to 100.0%, 87 answers | 94.5%likely range 74.4% to 99.0%, 114 answers |
| Involvement in decisions | 93.9%likely range 80.1% to 98.3%, 83 answers | 96.5%likely range 77.2% to 99.6%, 114 answers |
| Needs met | 96.1%likely range 83.6% to 99.1%, 88 answers | 94.2%likely range 74.3% to 98.9%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.0%likely range 80.8% to 95.1%, 70 patients | 90.1%likely range 85.0% to 93.5%, 191 patients |
| Children at 18 months | 83.3%likely range 74.3% to 89.6%, 90 patients | 89.1%likely range 84.2% to 92.6%, 211 patients |
| Children at 5 years | 80.2%likely range 71.1% to 86.9%, 96 patients | 85.8%likely range 80.6% to 89.8%, 219 patients |
| Women aged 25 to 49 | 65.5%likely range 63.3% to 67.7%, 1,753 patients | 70.4%likely range 68.9% to 71.8%, 3,602 patients |
| Women aged 50 to 64 | 76.3%likely range 73.1% to 79.1%, 779 patients | 77.2%likely range 75.3% to 79.0%, 1,944 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,326August 2026 | 23,942August 2026 |
| Primary care network | Canterbury South PCN | Canterbury South PCN |
| Phone | 01227 462311 | 01227 831900 |
| Friends and Family Test (its own feedback) | 95.9% good or very good98 answers, June 2026 | 91.4% good or very good920 answers, June 2026 |
| Appointments (one month) | 4,221 in August 2026Same day 48.1%; face to face 46.0% | 7,596 in August 2026Same day 25.4%; face to face 70.2% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent6.3 including trainees and locums1,993 patients per permanent GP | 10.9 qualified permanent14.8 including trainees and locums2,195 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.