Lewisham · Compare
New Cross Centre (Hurley Group) vs Amersham Vale Training Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
New Cross Centre (Hurley Group) and Amersham Vale Training Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | New Cross Centre (Hurley Group)SE14 6LD | Amersham Vale Training PracticeSE14 6LD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.1likely range 63.7 to 77.5107 survey answers | 72.1likely range 60.7 to 80.7113 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.9%likely range 56.5% to 75.8%, 107 answers | 70.7%likely range 54.6% to 82.9%, 113 answers |
| Access (mean of the two below) | 80.8%likely range 76.1% to 84.6% | 75.2%likely range 70.7% to 79.1% |
| Appointments within two weeks of booking | 92.2%likely range 87.1% to 95.4%, 2,495 appointmentsClearly higher | 80.4%likely range 74.5% to 85.2%, 3,209 appointments |
| Calls answered by the practice | 69.4%likely range 61.5% to 76.2%, 3,102 calls | 70.0%likely range 63.2% to 76.0%, 4,061 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.8%likely range 39.9% to 61.5%, 97 answers | 54.6%likely range 38.2% to 70.1%, 104 answers |
| Reception and admin team | 77.5%likely range 67.5% to 85.1%, 103 answers | 85.2%likely range 69.7% to 93.5%, 105 answers |
| Having a preferred professional | 26.6%likely range 18.5% to 36.7%, 107 answers | 20.2%likely range 10.3% to 35.8%, 112 answers |
| Seeing your preferred professional | 17.2%likely range 7.0% to 36.5%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.3%likely range 77.0% to 92.2%, 97 answers | 88.7%likely range 73.8% to 95.6%, 103 answers |
| Contacting the practice | 62.2%likely range 51.7% to 71.8%, 105 answers | 73.0%likely range 56.4% to 85.0%, 106 answers |
| Wait for an appointment | 61.0%likely range 49.4% to 71.5%, 88 answers | 59.5%likely range 41.8% to 75.0%, 92 answers |
| Being listened to | 77.9%likely range 67.9% to 85.4%, 103 answers | 89.7%likely range 75.0% to 96.2%, 103 answers |
| Care and concern | 76.7%likely range 66.7% to 84.5%, 103 answers | 86.0%likely range 70.3% to 94.1%, 101 answers |
| Confidence and trust | 87.7%likely range 78.8% to 93.1%, 100 answers | 94.8%likely range 81.6% to 98.7%, 101 answers |
| Involvement in decisions | 88.6%likely range 79.2% to 94.0%, 90 answers | 89.1%likely range 73.4% to 96.0%, 94 answers |
| Needs met | 77.2%likely range 67.0% to 84.9%, 101 answers | 89.5%likely range 74.7% to 96.1%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.7%likely range 77.4% to 94.7%, 53 patients | 88.1%likely range 81.6% to 92.6%, 135 patients |
| Children at 18 months | 75.5%likely range 61.9% to 85.4%, 49 patients | 81.0%likely range 73.1% to 87.0%, 121 patients |
| Children at 5 years | 64.7%likely range 51.0% to 76.4%, 51 patients | 83.0%likely range 74.7% to 89.0%, 106 patients |
| Women aged 25 to 49 | 62.3%likely range 60.1% to 64.4%, 1,943 patients | 61.3%likely range 59.9% to 62.7%, 4,350 patients |
| Women aged 50 to 64 | 81.7%likely range 78.9% to 84.2%, 804 patients | 83.4%likely range 80.9% to 85.7%, 912 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,283August 2026 | 15,815August 2026 |
| Primary care network | North Lewisham PCN | North Lewisham PCN |
| Phone | 020 30492249 | 02034 746730 |
| Friends and Family Test (its own feedback) | 94.3% good or very good87 answers, June 2026 | 86.7% good or very good113 answers, June 2026 |
| Appointments (one month) | 3,529 in August 2026Same day 55.0%; face to face 48.2% | 4,138 in August 2026Same day 43.4%; face to face 43.7% |
| Antibiotic items per STAR-PU (one year) | 0.49England 0.74, April 2025 to March 2026 | 0.30England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent1.9 including trainees and locums4,835 patients per permanent GP | 4.9 qualified permanent8.8 including trainees and locums3,199 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.