Liverpool · Compare
Netherley Health Centre vs Gateacre Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Gateacre Medical Centre’s Practice Grade is clearly higher than Netherley Health Centre’s: its likely range lies wholly above.
Side by side
| Measure | Netherley Health CentreL27 7AF | Gateacre Medical CentreL25 2PA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 50.9likely range 45.6 to 55.887 survey answers | 82.4likely range 79.0 to 85.195 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 34.7%likely range 28.2% to 41.7%, 87 answers | 81.5%likely range 77.6% to 84.9%, 95 answersClearly higher |
| Access (mean of the two below) | 88.6%likely range 79.5% to 90.2% | 84.2%likely range 77.7% to 88.6% |
| Appointments within two weeks of booking | 98.1%likely range 89.0% to 99.7%, 690 appointments | 98.8%likely range 91.0% to 99.8%, 804 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 69.5%likely range 59.1% to 78.2%, 1,787 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 18.4%likely range 13.5% to 24.5%, 88 answers | 57.8%likely range 53.0% to 62.5%, 93 answers |
| Reception and admin team | 55.3%likely range 48.1% to 62.3%, 87 answers | 85.9%likely range 82.3% to 88.9%, 95 answers |
| Having a preferred professional | 22.8%likely range 17.4% to 29.2%, 89 answers | 42.8%likely range 38.2% to 47.5%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 45.7%likely range 38.6% to 53.1%, 41 answers |
| Knowing the next step | 45.7%likely range 38.2% to 53.5%, 74 answers | 71.2%likely range 66.5% to 75.5%, 86 answers |
| Contacting the practice | 22.7%likely range 17.3% to 29.3%, 87 answers | 71.2%likely range 66.8% to 75.3%, 95 answers |
| Wait for an appointment | 31.1%likely range 24.5% to 38.7%, 75 answers | 72.3%likely range 67.6% to 76.5%, 88 answers |
| Being listened to | 70.1%likely range 63.2% to 76.2%, 88 answers | 85.7%likely range 82.0% to 88.7%, 96 answers |
| Care and concern | 74.7%likely range 68.0% to 80.4%, 87 answers | 89.6%likely range 86.3% to 92.1%, 96 answers |
| Confidence and trust | 78.6%likely range 72.2% to 83.9%, 87 answers | 89.3%likely range 86.0% to 91.9%, 95 answers |
| Involvement in decisions | 81.6%likely range 75.2% to 86.6%, 82 answers | 89.8%likely range 86.6% to 92.4%, 93 answers |
| Needs met | 83.9%likely range 77.9% to 88.6%, 85 answers | 87.1%likely range 83.6% to 89.9%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 73.3%likely range 48.0% to 89.1%, 15 patients | 61.5%likely range 35.5% to 82.3%, 13 patients |
| Children at 18 months | 64.7%likely range 41.3% to 82.7%, 17 patients | 50.0%likely range 29.9% to 70.1%, 20 patients |
| Children at 5 years | 76.0%likely range 56.6% to 88.5%, 25 patients | 82.4%likely range 66.5% to 91.7%, 34 patients |
| Women aged 25 to 49 | 57.8%likely range 53.5% to 62.0%, 514 patients | 74.6%likely range 70.1% to 78.6%, 397 patients |
| Women aged 50 to 64 | 59.1%likely range 53.5% to 64.5%, 301 patients | 72.9%likely range 66.2% to 78.7%, 192 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,270August 2026 | 2,516August 2026 |
| Primary care network | Swagga PCN | Swagga PCN |
| Phone | 0151 2341240 | 0151 4878660 |
| Friends and Family Test (its own feedback) | 91.7% good or very good48 answers, June 2026 | 94.1% good or very good51 answers, June 2026 |
| Appointments (one month) | 1,815 in August 2026Same day 38.0%; face to face 63.0% | 886 in August 2026Same day 55.4%; face to face 51.0% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums2,453 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums1,573 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.