Cheshire West and Chester · Compare
Neston Surgery vs Neston Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Neston Surgery and Neston Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in Cheshire West and Chester
Side by side
| Measure | Neston SurgeryCH64 4BN | Neston Medical CentreCH64 3RA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.7likely range 83.0 to 91.6121 survey answers | 87.5likely range 82.8 to 90.6129 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 92.8%likely range 84.8% to 96.7%, 121 answers | 89.5%likely range 83.0% to 93.7%, 129 answers |
| Access (mean of the two below) | 79.0%likely range 75.3% to 82.1% | 82.6%likely range 78.7% to 85.7% |
| Appointments within two weeks of booking | 91.9%likely range 87.0% to 95.0%, 2,795 appointments | 84.6%likely range 79.5% to 88.7%, 3,593 appointments |
| Calls answered by the practice | 66.1%likely range 60.4% to 71.4%, 5,927 calls | 80.4%likely range 74.7% to 85.1%, 4,622 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.8%likely range 44.5% to 66.4%, 117 answers | 75.6%likely range 67.4% to 82.3%, 126 answers |
| Reception and admin team | 92.2%likely range 84.1% to 96.4%, 121 answers | 90.0%likely range 83.5% to 94.1%, 126 answers |
| Having a preferred professional | 39.0%likely range 29.0% to 50.1%, 121 answers | 33.9%likely range 26.3% to 42.5%, 130 answers |
| Seeing your preferred professional | 41.2%likely range 25.7% to 58.7%, 49 answers | 53.9%likely range 38.6% to 68.5%, 41 answers |
| Knowing the next step | 90.7%likely range 82.0% to 95.4%, 116 answers | 89.7%likely range 83.0% to 93.9%, 124 answers |
| Contacting the practice | 77.8%likely range 67.3% to 85.7%, 119 answers | 82.1%likely range 74.5% to 87.8%, 126 answers |
| Wait for an appointment | 83.0%likely range 73.1% to 89.7%, 121 answers | 80.0%likely range 71.8% to 86.2%, 118 answers |
| Being listened to | 96.1%likely range 89.2% to 98.7%, 119 answers | 84.3%likely range 76.8% to 89.7%, 123 answers |
| Care and concern | 94.2%likely range 86.6% to 97.6%, 120 answers | 84.3%likely range 76.9% to 89.6%, 125 answers |
| Confidence and trust | 97.0%likely range 90.4% to 99.1%, 121 answers | 89.1%likely range 82.3% to 93.5%, 120 answers |
| Involvement in decisions | 98.1%likely range 91.9% to 99.6%, 114 answers | 90.2%likely range 83.2% to 94.5%, 112 answers |
| Needs met | 97.1%likely range 90.6% to 99.1%, 121 answers | 89.3%likely range 82.6% to 93.6%, 125 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.1%likely range 86.8% to 98.9%, 51 patients | 100.0%likely range 89.6% to 100.0%, 33 patients |
| Children at 18 months | 98.0%likely range 89.7% to 99.7%, 51 patients | 94.4%likely range 84.9% to 98.1%, 54 patients |
| Children at 5 years | 90.8%likely range 81.3% to 95.7%, 65 patients | 85.7%likely range 74.3% to 92.6%, 56 patients |
| Women aged 25 to 49 | 74.3%likely range 71.6% to 76.7%, 1,127 patients | 74.8%likely range 72.0% to 77.5%, 966 patients |
| Women aged 50 to 64 | 78.9%likely range 76.1% to 81.5%, 873 patients | 82.3%likely range 79.5% to 84.8%, 769 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,042August 2026 | 7,585August 2026 |
| Primary care network | Neston & Willaston PCN | Neston & Willaston PCN |
| Phone | 0151 3363951 | 0151 3364121 |
| Friends and Family Test (its own feedback) | 96.2% good or very good26 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,202 in August 2026Same day 48.4%; face to face 69.9% | 4,922 in August 2026Same day 31.7%; face to face 49.5% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent7.9 including trainees and locums1,413 patients per permanent GP | 4.2 qualified permanent4.2 including trainees and locums1,797 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.