Darlington · Compare
Neasham Road Surgery vs Rockliffe Court Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rockliffe Court Surgery’s Practice Grade is clearly higher than Neasham Road Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Neasham Road SurgeryDL1 4YL | Rockliffe Court SurgeryDL2 2DS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.0likely range 62.7 to 80.6109 survey answers | 95.0likely range 92.8 to 96.2111 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 83.4%likely range 67.5% to 92.4%, 109 answers | 98.5%likely range 95.9% to 99.5%, 111 answersClearly higher |
| Access (mean of the two below) | 51.9%likely range 44.6% to 58.6% | 86.8%likely range 82.6% to 89.9%Clearly higher |
| Appointments within two weeks of booking | 61.4%likely range 54.1% to 68.1%, 2,788 appointments | 92.5%likely range 87.5% to 95.6%, 2,551 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 81.1%likely range 74.2% to 86.4%, 3,266 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.8%likely range 57.5% to 86.7%, 103 answers | 98.2%likely range 95.2% to 99.3%, 106 answers |
| Reception and admin team | 92.3%likely range 78.0% to 97.6%, 106 answers | 100.0%likely range 98.2% to 100.0%, 111 answers |
| Having a preferred professional | 21.0%likely range 10.5% to 37.5%, 108 answers | 35.0%likely range 28.9% to 41.6%, 110 answers |
| Seeing your preferred professional | 56.9%likely range 28.0% to 81.8%, 32 answers | 82.5%likely range 71.5% to 89.9%, 35 answers |
| Knowing the next step | 88.9%likely range 73.6% to 95.8%, 105 answers | 97.8%likely range 94.8% to 99.1%, 109 answers |
| Contacting the practice | 83.5%likely range 67.4% to 92.5%, 107 answers | 100.0%likely range 98.2% to 100.0%, 110 answers |
| Wait for an appointment | 69.4%likely range 51.7% to 82.7%, 101 answers | 95.1%likely range 91.3% to 97.3%, 110 answers |
| Being listened to | 91.7%likely range 77.2% to 97.3%, 106 answers | 98.5%likely range 95.8% to 99.5%, 110 answers |
| Care and concern | 93.9%likely range 79.9% to 98.3%, 104 answers | 99.1%likely range 96.8% to 99.8%, 110 answers |
| Confidence and trust | 97.4%likely range 84.9% to 99.6%, 103 answers | 100.0%likely range 98.2% to 100.0%, 109 answers |
| Involvement in decisions | 96.1%likely range 82.9% to 99.2%, 102 answers | 99.4%likely range 97.1% to 99.9%, 107 answers |
| Needs met | 93.3%likely range 79.1% to 98.1%, 104 answers | 100.0%likely range 98.2% to 100.0%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.5%likely range 79.9% to 91.2%, 141 patients | 97.3%likely range 86.2% to 99.5%, 37 patients |
| Children at 18 months | 84.6%likely range 77.0% to 90.0%, 117 patients | 97.6%likely range 87.4% to 99.6%, 41 patients |
| Children at 5 years | 81.6%likely range 74.6% to 87.1%, 147 patients | 93.2%likely range 81.8% to 97.7%, 44 patients |
| Women aged 25 to 49 | 72.2%likely range 70.3% to 73.9%, 2,369 patients | 80.9%likely range 78.2% to 83.5%, 845 patients |
| Women aged 50 to 64 | 72.7%likely range 69.9% to 75.4%, 979 patients | 85.1%likely range 82.1% to 87.6%, 644 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,126August 2026 | 6,313August 2026 |
| Primary care network | Darlington PCN | Darlington PCN |
| Phone | 01325 461128 | 01325 720605 |
| Friends and Family Test (its own feedback) | 93.2% good or very good352 answers, June 2026 | 100.0% good or very good5 answers, June 2026 |
| Appointments (one month) | 4,623 in August 2026Same day 28.2%; face to face 91.0% | 3,237 in August 2026Same day 32.9%; face to face 66.0% |
| Antibiotic items per STAR-PU (one year) | 1.00England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,304 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums3,165 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.