County Durham · Compare
Murton Medical Centre vs Silverdale Family Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Murton Medical Centre and Silverdale Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Murton Medical CentreSR7 9AB | Silverdale Family PracticeDH6 2TH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 92.3likely range 85.4 to 95.486 survey answers | 93.0likely range 88.4 to 94.989 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 92.7%likely range 83.0% to 97.1%, 86 answers | 96.3%likely range 90.0% to 98.7%, 89 answers |
| Access (mean of the two below) | 91.1%likely range 87.9% to 93.2% | 85.1%likely range 81.3% to 88.0% |
| Appointments within two weeks of booking | 96.3%likely range 92.4% to 98.2%, 2,765 appointmentsClearly higher | 84.0%likely range 78.9% to 88.0%, 3,786 appointments |
| Calls answered by the practice | 85.8%likely range 80.8% to 89.6%, 5,085 calls | 86.2%likely range 80.6% to 90.3%, 4,037 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.1%likely range 67.7% to 88.5%, 83 answers | 97.0%likely range 91.0% to 99.1%, 87 answers |
| Reception and admin team | 92.3%likely range 82.4% to 96.8%, 86 answers | 99.2%likely range 94.3% to 99.9%, 88 answers |
| Having a preferred professional | 26.2%likely range 16.5% to 39.0%, 84 answers | 25.2%likely range 17.2% to 35.2%, 89 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.6%likely range 75.3% to 93.1%, 85 answers | 95.7%likely range 89.2% to 98.4%, 88 answers |
| Contacting the practice | 88.6%likely range 77.9% to 94.5%, 86 answers | 97.5%likely range 91.7% to 99.3%, 89 answers |
| Wait for an appointment | 77.7%likely range 65.0% to 86.8%, 81 answers | 96.6%likely range 90.1% to 98.9%, 84 answers |
| Being listened to | 93.0%likely range 83.3% to 97.3%, 85 answers | 93.2%likely range 85.8% to 96.9%, 88 answers |
| Care and concern | 91.7%likely range 81.6% to 96.5%, 85 answers | 92.1%likely range 84.5% to 96.2%, 88 answers |
| Confidence and trust | 95.1%likely range 86.1% to 98.4%, 85 answers | 96.8%likely range 90.6% to 98.9%, 87 answers |
| Involvement in decisions | 93.2%likely range 83.4% to 97.4%, 84 answers | 97.1%likely range 91.0% to 99.1%, 86 answers |
| Needs met | 93.9%likely range 84.5% to 97.8%, 85 answers | 98.0%likely range 92.2% to 99.5%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.8%likely range 88.3% to 98.6%, 71 patients | 90.1%likely range 81.0% to 95.1%, 71 patients |
| Children at 18 months | 92.1%likely range 83.8% to 96.3%, 76 patients | 94.9%likely range 87.7% to 98.0%, 79 patients |
| Children at 5 years | 94.8%likely range 85.9% to 98.2%, 58 patients | 91.1%likely range 82.8% to 95.6%, 79 patients |
| Women aged 25 to 49 | 76.5%likely range 73.9% to 78.9%, 1,111 patients | 81.8%likely range 79.5% to 83.9%, 1,172 patients |
| Women aged 50 to 64 | 74.6%likely range 71.3% to 77.7%, 710 patients | 79.9%likely range 76.4% to 83.0%, 557 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,305August 2026 | 6,634August 2026 |
| Primary care network | North Easington PCN | North Easington PCN |
| Phone | 0191 5170170 | 0191 5171055 |
| Friends and Family Test (its own feedback) | 98.4% good or very good257 answers, June 2026 | 92.2% good or very good116 answers, June 2026 |
| Appointments (one month) | 4,554 in August 2026Same day 42.3%; face to face 80.1% | 3,959 in August 2026Same day 44.0%; face to face 65.1% |
| Antibiotic items per STAR-PU (one year) | 1.01England 0.74, April 2025 to March 2026 | 1.28England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent5.3 including trainees and locums1,705 patients per permanent GP | 5.6 qualified permanent9.7 including trainees and locums1,183 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.