Walsall · Compare
Moxley Medical Centre vs Rough Hay Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Moxley Medical Centre and Rough Hay Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Moxley Medical CentreWS10 8TF | Rough Hay SurgeryWS10 8NQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 72.6 to 82.385 survey answers | 77.6likely range 74.4 to 80.3128 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.0%likely range 66.4% to 78.8%, 85 answers | 77.7%likely range 74.2% to 80.9%, 128 answers |
| Access (mean of the two below) | 89.6%likely range 80.1% to 94.4% | 77.2%likely range 70.2% to 82.3% |
| Appointments within two weeks of booking | 94.6%likely range 89.1% to 97.4%, 1,909 appointments | 86.6%likely range 76.2% to 92.8%, 990 appointments |
| Calls answered by the practice | 84.5%likely range 66.3% to 93.8%, 541 calls | 67.7%likely range 58.3% to 75.8%, 2,217 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.0%likely range 62.0% to 75.3%, 81 answers | 66.1%likely range 62.1% to 69.8%, 127 answers |
| Reception and admin team | 82.0%likely range 76.0% to 86.8%, 84 answers | 86.6%likely range 83.6% to 89.1%, 129 answers |
| Having a preferred professional | 38.0%likely range 31.4% to 45.1%, 83 answers | 26.2%likely range 22.7% to 29.9%, 127 answers |
| Seeing your preferred professional | 55.2%likely range 43.7% to 66.1%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 72.6%likely range 65.6% to 78.7%, 78 answers | 73.7%likely range 69.9% to 77.2%, 121 answers |
| Contacting the practice | 69.1%likely range 62.2% to 75.3%, 83 answers | 77.1%likely range 73.4% to 80.3%, 126 answers |
| Wait for an appointment | 76.8%likely range 70.0% to 82.5%, 77 answers | 62.5%likely range 58.2% to 66.6%, 115 answers |
| Being listened to | 77.6%likely range 71.1% to 83.0%, 82 answers | 79.2%likely range 75.7% to 82.4%, 124 answers |
| Care and concern | 77.2%likely range 70.7% to 82.5%, 84 answers | 86.0%likely range 82.8% to 88.6%, 124 answers |
| Confidence and trust | 88.2%likely range 82.9% to 92.0%, 84 answers | 90.0%likely range 87.3% to 92.2%, 123 answers |
| Involvement in decisions | 86.7%likely range 81.1% to 90.8%, 82 answers | 90.1%likely range 87.2% to 92.4%, 114 answers |
| Needs met | 86.2%likely range 80.5% to 90.5%, 81 answers | 89.7%likely range 86.9% to 91.9%, 124 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 80.1% to 96.0%, 54 patients | 78.0%likely range 63.3% to 88.0%, 41 patients |
| Children at 18 months | 83.0%likely range 70.8% to 90.8%, 53 patients | 83.7%likely range 70.0% to 91.9%, 43 patients |
| Children at 5 years | 84.4%likely range 71.2% to 92.3%, 45 patients | 87.0%likely range 75.6% to 93.6%, 54 patients |
| Women aged 25 to 49 | 71.6%likely range 68.1% to 74.9%, 659 patients | 64.4%likely range 60.7% to 67.9%, 668 patients |
| Women aged 50 to 64 | 78.8%likely range 73.9% to 83.0%, 311 patients | 72.2%likely range 67.0% to 76.9%, 306 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,720August 2026 | 3,888August 2026 |
| Primary care network | Walsall West 2 PCN | Walsall West 2 PCN |
| Phone | 01902 409515 | 0121 5262233 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 89.9% good or very good109 answers, June 2026 |
| Appointments (one month) | 2,191 in August 2026Same day 55.8%; face to face 89.0% | 1,560 in August 2026Same day 45.4%; face to face 88.9% |
| Antibiotic items per STAR-PU (one year) | 1.07England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.4 qualified permanent1.4 including trainees and locums2,632 patients per permanent GP | 0.5 qualified permanent3.0 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.