Hillingdon · Compare
Mountwood Surgery vs Eastbury Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Mountwood Surgery and Eastbury Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Mountwood SurgeryHA6 2RG | Eastbury SurgeryHA6 3BG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.8likely range 79.0 to 93.394 survey answers | 83.0likely range 77.8 to 86.9121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.5%likely range 75.5% to 95.9%, 94 answers | 81.8%likely range 74.5% to 87.3%, 121 answers |
| Access (mean of the two below) | 87.0%likely range 83.8% to 89.4% | 85.6%likely range 81.9% to 88.5% |
| Appointments within two weeks of booking | 93.8%likely range 90.0% to 96.1%, 3,827 appointments | 95.1%likely range 91.8% to 97.1%, 4,032 appointments |
| Calls answered by the practice | 80.1%likely range 75.1% to 84.4%, 5,911 calls | 75.9%likely range 69.4% to 81.4%, 3,986 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.9%likely range 50.0% to 80.3%, 87 answers | 63.6%likely range 54.8% to 71.5%, 109 answers |
| Reception and admin team | 92.7%likely range 79.1% to 97.7%, 88 answers | 83.7%likely range 76.6% to 89.0%, 119 answers |
| Having a preferred professional | 34.2%likely range 21.0% to 50.5%, 93 answers | 46.3%likely range 38.2% to 54.7%, 120 answers |
| Seeing your preferred professional | 27.6%likely range 10.5% to 55.5%, 33 answers | 29.7%likely range 19.5% to 42.5%, 52 answers |
| Knowing the next step | 89.8%likely range 75.7% to 96.1%, 92 answers | 87.5%likely range 80.7% to 92.2%, 114 answers |
| Contacting the practice | 76.4%likely range 60.5% to 87.3%, 93 answers | 79.6%likely range 71.9% to 85.5%, 117 answers |
| Wait for an appointment | 69.8%likely range 52.8% to 82.7%, 85 answers | 75.3%likely range 66.8% to 82.2%, 104 answers |
| Being listened to | 87.2%likely range 72.5% to 94.6%, 91 answers | 95.6%likely range 90.6% to 98.0%, 117 answers |
| Care and concern | 87.4%likely range 72.7% to 94.7%, 91 answers | 91.6%likely range 85.6% to 95.2%, 117 answers |
| Confidence and trust | 94.0%likely range 81.1% to 98.3%, 91 answers | 97.7%likely range 93.4% to 99.2%, 115 answers |
| Involvement in decisions | 94.3%likely range 80.9% to 98.5%, 85 answers | 97.4%likely range 92.8% to 99.1%, 109 answers |
| Needs met | 96.2%likely range 84.2% to 99.2%, 91 answers | 94.0%likely range 88.6% to 96.9%, 118 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.6%likely range 75.0% to 91.0%, 78 patients | 76.9%likely range 65.4% to 85.5%, 65 patients |
| Children at 18 months | 86.1%likely range 76.3% to 92.3%, 72 patients | 84.4%likely range 73.6% to 91.3%, 64 patients |
| Children at 5 years | 92.9%likely range 86.1% to 96.5%, 99 patients | 83.6%likely range 72.9% to 90.6%, 67 patients |
| Women aged 25 to 49 | 61.9%likely range 59.6% to 64.2%, 1,705 patients | 56.2%likely range 53.6% to 58.8%, 1,399 patients |
| Women aged 50 to 64 | 76.0%likely range 73.4% to 78.4%, 1,142 patients | 72.4%likely range 69.0% to 75.5%, 742 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,021August 2026 | 7,932August 2026 |
| Primary care network | North Connect PCN | North Connect PCN |
| Phone | 01923 828488 | 01923 845945 |
| Friends and Family Test (its own feedback) | 95.5% good or very good420 answers, June 2026 | 98.2% good or very good57 answers, June 2026 |
| Appointments (one month) | 8,431 in August 2026Same day 54.4%; face to face 55.3% | 7,145 in August 2026Same day 62.0%; face to face 82.3% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.3 qualified permanent11.2 including trainees and locums1,748 patients per permanent GP | 4.0 qualified permanent6.9 including trainees and locums2,010 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.