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Mount Pleasant Med Centre vs Broughton House GP Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Mount Pleasant Med Centre and Broughton House GP Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMount Pleasant Med CentreWF17 7PFBroughton House GP SurgeryWF17 5QT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.1likely range 63.9 to 86.199 survey answers79.5likely range 76.1 to 81.9101 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.2%likely range 54.5% to 86.1%, 99 answers77.8%likely range 74.4% to 80.9%, 101 answers
Access (mean of the two below)85.9%likely range 83.3% to 88.0%83.2%likely range 75.1% to 87.2%
Appointments within two weeks of booking90.5%likely range 87.3% to 93.0%, 6,243 appointments92.7%likely range 84.6% to 96.7%, 1,158 appointments
Calls answered by the practice81.2%likely range 77.1% to 84.7%, 8,487 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone51.2%likely range 33.6% to 68.6%, 99 answers70.6%likely range 66.9% to 74.1%, 99 answers
Reception and admin team72.2%likely range 53.3% to 85.5%, 97 answers91.3%likely range 88.9% to 93.3%, 101 answers
Having a preferred professional40.4%likely range 24.3% to 58.9%, 98 answers31.0%likely range 27.5% to 34.8%, 101 answers
Seeing your preferred professional43.1%likely range 18.5% to 71.7%, 36 answersNot shown: fewer than 30 answers
Knowing the next step82.3%likely range 64.2% to 92.3%, 97 answers92.9%likely range 90.6% to 94.7%, 101 answers
Contacting the practice70.4%likely range 51.6% to 84.1%, 98 answers75.6%likely range 72.1% to 78.8%, 102 answers
Wait for an appointment72.3%likely range 52.6% to 86.0%, 89 answers85.8%likely range 82.8% to 88.5%, 93 answers
Being listened to79.4%likely range 61.1% to 90.4%, 99 answers88.1%likely range 85.3% to 90.4%, 101 answers
Care and concern79.0%likely range 60.8% to 90.2%, 99 answers89.6%likely range 87.0% to 91.8%, 101 answers
Confidence and trust89.7%likely range 72.9% to 96.6%, 97 answers90.6%likely range 88.0% to 92.6%, 99 answers
Involvement in decisions88.9%likely range 71.8% to 96.2%, 96 answers93.0%likely range 90.7% to 94.8%, 95 answers
Needs met94.5%likely range 78.8% to 98.7%, 95 answers93.8%likely range 91.5% to 95.4%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.8%likely range 88.5% to 96.7%, 144 patients95.2%likely range 77.3% to 99.2%, 21 patients
Children at 18 months94.3%likely range 90.1% to 96.8%, 193 patients72.0%likely range 52.4% to 85.7%, 25 patients
Children at 5 years93.3%likely range 88.6% to 96.1%, 178 patients76.7%likely range 59.1% to 88.2%, 30 patients
Women aged 25 to 4953.9%likely range 52.1% to 55.7%, 2,901 patients56.8%likely range 52.1% to 61.4%, 433 patients
Women aged 50 to 6475.4%likely range 72.7% to 77.9%, 1,089 patients68.1%likely range 62.4% to 73.4%, 273 patients
Facts (NHS England, not part of the grade)
Registered patients15,795August 20262,840August 2026
Primary care networkBatley Birstall PCNBatley Birstall PCN
Phone01924 47449901924 420244
Friends and Family Test (its own feedback)No results for June 202692.5% good or very good53 answers, June 2026
Appointments (one month)6,683 in August 2026Same day 18.2%; face to face 82.6%1,609 in August 2026Same day 35.1%; face to face 96.2%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20261.15England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent6.1 including trainees and locums3,159 patients per permanent GP1.5 qualified permanent1.5 including trainees and locums1,868 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences