Hounslow · Compare
Mount Medical Centre vs Little Park Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Mount Medical Centre and Little Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Mount Medical CentreTW13 6AJ | Little Park SurgeryTW13 5JG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.5likely range 79.8 to 89.599 survey answers | 78.0likely range 70.1 to 83.988 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.1%likely range 78.2% to 91.5%, 99 answers | 77.9%likely range 66.7% to 86.1%, 88 answers |
| Access (mean of the two below) | 84.1%likely range 79.4% to 87.6% | 78.1%likely range 73.7% to 81.8% |
| Appointments within two weeks of booking | 95.9%likely range 89.9% to 98.4%, 1,494 appointmentsClearly higher | 83.4%likely range 77.5% to 88.0%, 2,901 appointments |
| Calls answered by the practice | 72.3%likely range 64.9% to 78.7%, 3,344 calls | 72.7%likely range 66.1% to 78.4%, 4,125 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.7%likely range 71.4% to 87.5%, 87 answers | 63.8%likely range 51.8% to 74.3%, 87 answers |
| Reception and admin team | 83.3%likely range 74.8% to 89.3%, 96 answers | 88.0%likely range 78.0% to 93.8%, 86 answers |
| Having a preferred professional | 53.7%likely range 44.1% to 63.0%, 99 answers | 37.2%likely range 26.7% to 49.0%, 89 answers |
| Seeing your preferred professional | 66.7%likely range 53.5% to 77.8%, 53 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.2%likely range 82.7% to 94.7%, 93 answers | 82.0%likely range 70.9% to 89.5%, 84 answers |
| Contacting the practice | 83.5%likely range 75.2% to 89.5%, 98 answers | 71.6%likely range 59.9% to 81.0%, 87 answers |
| Wait for an appointment | 69.2%likely range 59.1% to 77.8%, 86 answers | 72.7%likely range 59.9% to 82.6%, 74 answers |
| Being listened to | 86.9%likely range 79.0% to 92.1%, 97 answers | 80.4%likely range 69.0% to 88.3%, 83 answers |
| Care and concern | 87.8%likely range 80.0% to 92.9%, 96 answers | 75.4%likely range 63.6% to 84.3%, 84 answers |
| Confidence and trust | 96.3%likely range 90.6% to 98.6%, 95 answers | 91.3%likely range 81.9% to 96.1%, 84 answers |
| Involvement in decisions | 96.0%likely range 90.0% to 98.5%, 90 answers | 94.5%likely range 85.7% to 98.0%, 80 answers |
| Needs met | 96.4%likely range 90.7% to 98.7%, 95 answers | 89.3%likely range 79.4% to 94.7%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 77.9% to 93.3%, 72 patients | 84.8%likely range 75.3% to 91.1%, 79 patients |
| Children at 18 months | 80.6%likely range 69.1% to 88.6%, 62 patients | 65.4%likely range 54.3% to 75.0%, 78 patients |
| Children at 5 years | 57.6%likely range 47.4% to 67.2%, 92 patients | 62.7%likely range 50.7% to 73.3%, 67 patients |
| Women aged 25 to 49 | 58.8%likely range 56.2% to 61.4%, 1,408 patients | 58.5%likely range 56.1% to 60.9%, 1,579 patients |
| Women aged 50 to 64 | 74.2%likely range 70.1% to 78.0%, 469 patients | 77.4%likely range 74.0% to 80.4%, 650 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,260August 2026 | 7,758August 2026 |
| Primary care network | Feltham and Bedfont PCN | Feltham and Bedfont PCN |
| Phone | 020 88938699 | 020 88946588 |
| Friends and Family Test (its own feedback) | 97.1% good or very good34 answers, June 2026 | 55.6% good or very good9 answers, June 2026 |
| Appointments (one month) | 2,417 in August 2026Same day 17.8%; face to face 82.2% | 4,680 in August 2026Same day 54.3%; face to face 76.8% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums5,793 patients per permanent GP | 7.5 qualified permanent12.9 including trainees and locums1,039 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.