Liverpool · Compare
Moss Way vs Fir Tree
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Moss Way’s Practice Grade is clearly higher than Fir Tree’s: its likely range lies wholly above.
Side by side
| Measure | Moss WayL11 0BL | Fir TreeL12 0JE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.4likely range 87.9 to 92.0115 survey answersClearly higher | 85.2likely range 81.9 to 87.8121 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 95.1%likely range 93.3% to 96.3%, 115 answersClearly higher | 85.0%likely range 81.1% to 88.3%, 121 answers |
| Access (mean of the two below) | 79.2%likely range 72.2% to 83.8% | 85.5%likely range 79.3% to 89.5% |
| Appointments within two weeks of booking | 99.5%likely range 89.3% to 100.0%, 547 appointments | 91.6%likely range 82.8% to 96.2%, 1,064 appointments |
| Calls answered by the practice | 58.9%likely range 49.2% to 68.0%, 2,109 calls | 79.2%likely range 70.6% to 85.8%, 2,239 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 94.0%likely range 92.1% to 95.4%, 112 answers | 57.0%likely range 52.0% to 61.9%, 120 answers |
| Reception and admin team | 96.8%likely range 95.4% to 97.8%, 115 answers | 90.1%likely range 86.7% to 92.7%, 119 answers |
| Having a preferred professional | 45.1%likely range 41.6% to 48.6%, 113 answers | 40.1%likely range 35.3% to 45.1%, 121 answers |
| Seeing your preferred professional | 88.8%likely range 85.1% to 91.7%, 51 answers | 46.9%likely range 38.9% to 55.0%, 47 answers |
| Knowing the next step | 93.2%likely range 91.1% to 94.7%, 110 answers | 81.7%likely range 77.5% to 85.3%, 117 answers |
| Contacting the practice | 95.1%likely range 93.4% to 96.4%, 111 answers | 68.2%likely range 63.4% to 72.6%, 122 answers |
| Wait for an appointment | 94.4%likely range 92.5% to 95.9%, 103 answers | 84.1%likely range 79.7% to 87.7%, 102 answers |
| Being listened to | 98.7%likely range 97.6% to 99.3%, 112 answers | 91.8%likely range 88.5% to 94.2%, 113 answers |
| Care and concern | 96.8%likely range 95.3% to 97.8%, 112 answers | 90.5%likely range 87.0% to 93.1%, 114 answers |
| Confidence and trust | 99.1%likely range 98.2% to 99.6%, 112 answers | 93.3%likely range 90.3% to 95.5%, 115 answers |
| Involvement in decisions | 98.4%likely range 97.2% to 99.0%, 111 answers | 92.4%likely range 89.1% to 94.7%, 112 answers |
| Needs met | 98.6%likely range 97.5% to 99.2%, 110 answers | 94.7%likely range 91.9% to 96.5%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.8%likely range 61.5% to 92.7%, 22 patients | 73.0%likely range 57.0% to 84.6%, 37 patients |
| Children at 18 months | 60.0%likely range 35.7% to 80.2%, 15 patients | 78.8%likely range 62.2% to 89.3%, 33 patients |
| Children at 5 years | 75.0%likely range 53.1% to 88.8%, 20 patients | 71.4%likely range 54.9% to 83.7%, 35 patients |
| Women aged 25 to 49 | 68.5%likely range 63.4% to 73.3%, 337 patients | 72.4%likely range 68.9% to 75.7%, 663 patients |
| Women aged 50 to 64 | 62.8%likely range 55.7% to 69.4%, 188 patients | 72.7%likely range 68.2% to 76.8%, 410 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,256August 2026 | 4,072August 2026 |
| Primary care network | North Liverpool PCN | North Liverpool PCN |
| Phone | 0151 5492127 | 0151 5486969 |
| Friends and Family Test (its own feedback) | 90.4% good or very good94 answers, June 2026 | 85.1% good or very good47 answers, June 2026 |
| Appointments (one month) | 1,024 in August 2026Same day 41.4%; face to face 70.0% | 1,270 in August 2026Same day 41.7%; face to face 72.6% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums2,115 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums1,923 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.