Dudley · Compare
Moss Grove Surgery vs The Summerhill Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Moss Grove Surgery and The Summerhill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Moss Grove SurgeryDY6 9HS | The Summerhill SurgeryDY6 9JG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.8likely range 52.1 to 86.698 survey answers | 86.0likely range 75.8 to 92.083 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.9%likely range 43.6% to 92.8%, 98 answers | 83.8%likely range 69.2% to 92.2%, 83 answers |
| Access (mean of the two below) | 71.9%likely range 68.3% to 75.1% | 91.1%likely range 87.8% to 93.5%Clearly higher |
| Appointments within two weeks of booking | 83.7%likely range 78.4% to 88.0%, 3,452 appointments | 98.0%likely range 94.6% to 99.3%, 2,553 appointmentsClearly higher |
| Calls answered by the practice | 59.9%likely range 55.0% to 64.6%, 8,313 calls | 84.1%likely range 78.4% to 88.6%, 4,141 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 25.7%likely range 7.7% to 59.0%, 91 answers | 79.5%likely range 64.2% to 89.3%, 82 answers |
| Reception and admin team | 84.0%likely range 50.7% to 96.4%, 94 answers | 85.6%likely range 71.3% to 93.4%, 83 answers |
| Having a preferred professional | 29.2%likely range 9.9% to 60.9%, 99 answers | 56.4%likely range 40.9% to 70.8%, 83 answers |
| Seeing your preferred professional | 41.5%likely range 8.8% to 83.9%, 33 answers | 59.2%likely range 37.3% to 77.9%, 42 answers |
| Knowing the next step | 82.1%likely range 49.0% to 95.6%, 95 answers | 81.2%likely range 66.1% to 90.5%, 82 answers |
| Contacting the practice | 64.6%likely range 34.1% to 86.6%, 100 answers | 70.9%likely range 55.1% to 82.8%, 83 answers |
| Wait for an appointment | 71.3%likely range 38.5% to 90.8%, 92 answers | 75.6%likely range 59.3% to 86.8%, 76 answers |
| Being listened to | 87.6%likely range 55.0% to 97.6%, 97 answers | 88.2%likely range 74.2% to 95.1%, 81 answers |
| Care and concern | 85.6%likely range 52.9% to 96.9%, 97 answers | 85.2%likely range 70.6% to 93.2%, 81 answers |
| Confidence and trust | 93.2%likely range 61.3% to 99.2%, 97 answers | 93.2%likely range 80.5% to 97.8%, 81 answers |
| Involvement in decisions | 91.9%likely range 59.4% to 98.9%, 95 answers | 91.3%likely range 78.1% to 96.8%, 82 answers |
| Needs met | 91.7%likely range 59.3% to 98.8%, 96 answers | 92.4%likely range 79.6% to 97.4%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.0%likely range 89.5% to 97.7%, 120 patients | 90.2%likely range 79.0% to 95.7%, 51 patients |
| Children at 18 months | 92.3%likely range 85.6% to 96.1%, 104 patients | 91.4%likely range 81.4% to 96.3%, 58 patients |
| Children at 5 years | 95.2%likely range 90.4% to 97.6%, 145 patients | 86.8%likely range 75.2% to 93.5%, 53 patients |
| Women aged 25 to 49 | 72.9%likely range 71.1% to 74.7%, 2,306 patients | 76.5%likely range 73.8% to 79.0%, 992 patients |
| Women aged 50 to 64 | 73.7%likely range 71.7% to 75.7%, 1,876 patients | 71.1%likely range 67.4% to 74.5%, 633 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,524August 2026 | 7,297August 2026 |
| Primary care network | Kingswinford & Wordsley PCN | Kingswinford & Wordsley PCN |
| Phone | 01384 277377 | 01384 273275 |
| Friends and Family Test (its own feedback) | 97.7% good or very good642 answers, June 2026 | 95.9% good or very good219 answers, June 2026 |
| Appointments (one month) | 6,864 in August 2026Same day 56.8%; face to face 63.6% | 5,543 in August 2026Same day 63.6%; face to face 31.7% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.95England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.4 qualified permanent12.3 including trainees and locums2,204 patients per permanent GP | 4.0 qualified permanent4.9 including trainees and locums1,824 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.