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Moseley Avenue Surgery vs Govind Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Moseley Avenue Surgery and Govind Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMoseley Avenue SurgeryCV6 1HSGovind Health CentreCV5 6EU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.6likely range 69.1 to 83.8118 survey answers82.6likely range 78.8 to 85.498 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good77.4%likely range 65.4% to 86.1%, 118 answers80.4%likely range 75.8% to 84.3%, 98 answers
Access (mean of the two below)78.0%likely range 73.7% to 81.5%87.7%likely range 80.5% to 89.7%
Appointments within two weeks of booking87.5%likely range 81.9% to 91.5%, 2,822 appointments97.2%likely range 90.0% to 99.2%, 1,028 appointments
Calls answered by the practice68.4%likely range 62.0% to 74.1%, 4,635 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone58.4%likely range 45.7% to 70.1%, 114 answers43.9%likely range 38.5% to 49.4%, 93 answers
Reception and admin team83.5%likely range 71.9% to 90.9%, 112 answers77.1%likely range 72.2% to 81.3%, 96 answers
Having a preferred professional37.8%likely range 26.7% to 50.4%, 118 answers26.5%likely range 22.0% to 31.4%, 99 answers
Seeing your preferred professional18.5%likely range 7.4% to 39.2%, 43 answersNot shown: fewer than 30 answers
Knowing the next step83.0%likely range 71.4% to 90.5%, 113 answers87.3%likely range 83.2% to 90.5%, 96 answers
Contacting the practice76.4%likely range 64.3% to 85.3%, 117 answers74.0%likely range 69.1% to 78.5%, 98 answers
Wait for an appointment62.1%likely range 48.5% to 74.0%, 101 answers80.7%likely range 75.8% to 84.8%, 88 answers
Being listened to90.2%likely range 80.0% to 95.5%, 115 answers90.0%likely range 86.2% to 92.8%, 95 answers
Care and concern93.5%likely range 84.2% to 97.5%, 115 answers85.4%likely range 81.1% to 88.8%, 96 answers
Confidence and trust95.9%likely range 87.4% to 98.7%, 114 answers97.3%likely range 94.9% to 98.6%, 96 answers
Involvement in decisions91.6%likely range 81.6% to 96.4%, 111 answers97.6%likely range 95.3% to 98.8%, 95 answers
Needs met88.6%likely range 78.0% to 94.4%, 114 answers89.3%likely range 85.5% to 92.2%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.8%likely range 90.6% to 98.2%, 120 patients88.9%likely range 71.9% to 96.1%, 27 patients
Children at 18 months89.8%likely range 82.2% to 94.4%, 98 patients79.4%likely range 63.2% to 89.7%, 34 patients
Children at 5 years92.5%likely range 85.9% to 96.2%, 107 patients84.6%likely range 66.5% to 93.9%, 26 patients
Women aged 25 to 4967.3%likely range 65.3% to 69.3%, 2,020 patients68.8%likely range 64.9% to 72.5%, 567 patients
Women aged 50 to 6475.4%likely range 72.6% to 77.9%, 1,011 patients77.5%likely range 72.0% to 82.2%, 258 patients
Facts (NHS England, not part of the grade)
Registered patients11,403August 20263,214August 2026
Primary care networkCoventry North PCNCoventry North PCN
Phone0247 6592201024 76675016
Friends and Family Test (its own feedback)74.7% good or very good75 answers, June 2026No results for June 2026
Appointments (one month)3,664 in August 2026Same day 43.7%; face to face 59.8%1,345 in August 2026Same day 62.5%; face to face 54.4%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.7 qualified permanent7.6 including trainees and locums2,017 patients per permanent GP0.5 qualified permanent0.5 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences