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Morecambe Surgery vs Gillan House Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Morecambe Surgery and Gillan House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMorecambe SurgeryN18 1LAGillan House SurgeryN13 4BS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.0likely range 73.7 to 83.4102 survey answers79.8likely range 66.8 to 87.485 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good74.4%likely range 67.1% to 80.5%, 102 answers80.6%likely range 62.1% to 91.4%, 85 answers
Access (mean of the two below)89.6%likely range 85.1% to 92.8%Clearly higher77.7%likely range 73.8% to 81.4%
Appointments within two weeks of booking98.0%likely range 94.3% to 99.3%, 2,279 appointments96.0%likely range 93.6% to 97.5%, 6,091 appointments
Calls answered by the practice81.2%likely range 72.9% to 87.3%, 2,351 callsClearly higher59.3%likely range 51.8% to 66.5%, 3,485 calls
More survey questions (not part of the grade)
Getting through on the phone62.2%likely range 54.4% to 69.4%, 100 answers48.0%likely range 30.4% to 66.2%, 84 answers
Reception and admin team76.3%likely range 69.0% to 82.2%, 100 answers83.9%likely range 65.7% to 93.4%, 84 answers
Having a preferred professional41.9%likely range 34.4% to 49.7%, 99 answers49.6%likely range 31.9% to 67.4%, 86 answers
Seeing your preferred professional34.7%likely range 24.9% to 45.9%, 49 answers49.5%likely range 26.1% to 73.1%, 45 answers
Knowing the next step82.2%likely range 75.3% to 87.4%, 97 answers88.7%likely range 70.9% to 96.2%, 81 answers
Contacting the practice69.5%likely range 61.9% to 76.1%, 100 answers77.6%likely range 58.5% to 89.5%, 82 answers
Wait for an appointment70.6%likely range 62.2% to 77.7%, 83 answers60.2%likely range 40.7% to 76.9%, 79 answers
Being listened to84.2%likely range 77.6% to 89.1%, 98 answers84.0%likely range 65.5% to 93.5%, 82 answers
Care and concern89.7%likely range 84.0% to 93.6%, 99 answers86.1%likely range 68.1% to 94.7%, 83 answers
Confidence and trust90.7%likely range 85.1% to 94.4%, 97 answers95.9%likely range 80.5% to 99.3%, 82 answers
Involvement in decisions90.5%likely range 84.6% to 94.2%, 92 answers93.9%likely range 77.7% to 98.6%, 82 answers
Needs met91.6%likely range 86.2% to 95.0%, 98 answers88.0%likely range 70.1% to 95.8%, 81 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.3%likely range 77.8% to 94.2%, 60 patients88.4%likely range 82.0% to 92.7%, 138 patients
Children at 18 months61.2%likely range 49.2% to 72.0%, 67 patients66.5%likely range 59.0% to 73.2%, 167 patients
Children at 5 years57.9%likely range 45.0% to 69.8%, 57 patients72.1%likely range 64.8% to 78.4%, 165 patients
Women aged 25 to 4964.5%likely range 61.6% to 67.3%, 1,084 patients61.0%likely range 59.1% to 62.8%, 2,605 patients
Women aged 50 to 6479.1%likely range 75.2% to 82.4%, 487 patients73.9%likely range 71.0% to 76.6%, 930 patients
Facts (NHS England, not part of the grade)
Registered patients5,827August 202612,180August 2026
Primary care networkEnfield South West PCNEnfield South West PCN
Phone020 88030020020 88829393
Friends and Family Test (its own feedback)94.7% good or very good38 answers, June 202689.4% good or very good104 answers, June 2026
Appointments (one month)2,958 in August 2026Same day 42.5%; face to face 41.0%6,892 in August 2026Same day 65.7%; face to face 37.4%
Antibiotic items per STAR-PU (one year)0.60England 0.74, April 2025 to March 20260.61England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent1.9 including trainees and locums3,035 patients per permanent GP5.6 qualified permanent5.6 including trainees and locums2,183 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences