Merton · Compare
Morden Hall Medical Centre vs Central Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Morden Hall Medical Centre and Central Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Morden Hall Medical CentreSW19 3DA | Central Medical CentreSM4 5RT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.3likely range 73.7 to 88.2127 survey answers | 91.2likely range 82.8 to 94.991 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.1%likely range 67.9% to 88.4%, 127 answers | 91.7%likely range 79.8% to 96.9%, 91 answers |
| Access (mean of the two below) | 87.3%likely range 84.5% to 89.6% | 89.7%likely range 86.1% to 92.4% |
| Appointments within two weeks of booking | 99.0%likely range 97.1% to 99.6%, 4,662 appointments | 99.8%likely range 97.5% to 100.0%, 2,607 appointments |
| Calls answered by the practice | 75.4%likely range 70.2% to 80.0%, 6,206 calls | 79.4%likely range 72.7% to 84.8%, 3,516 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.6%likely range 66.1% to 87.4%, 124 answers | 59.9%likely range 44.9% to 73.3%, 88 answers |
| Reception and admin team | 83.6%likely range 71.8% to 91.1%, 126 answers | 91.5%likely range 79.5% to 96.8%, 91 answers |
| Having a preferred professional | 23.5%likely range 14.3% to 36.0%, 126 answers | 45.5%likely range 31.6% to 60.2%, 90 answers |
| Seeing your preferred professional | 44.8%likely range 22.7% to 69.1%, 33 answers | 35.6%likely range 19.4% to 56.0%, 49 answers |
| Knowing the next step | 74.8%likely range 61.9% to 84.4%, 123 answers | 90.0%likely range 77.1% to 96.0%, 86 answers |
| Contacting the practice | 75.5%likely range 62.9% to 84.8%, 127 answers | 80.1%likely range 66.0% to 89.3%, 91 answers |
| Wait for an appointment | 72.7%likely range 58.9% to 83.2%, 110 answers | 82.7%likely range 68.2% to 91.5%, 83 answers |
| Being listened to | 85.1%likely range 73.4% to 92.2%, 124 answers | 98.9%likely range 89.8% to 99.9%, 88 answers |
| Care and concern | 86.3%likely range 74.8% to 93.1%, 123 answers | 96.2%likely range 85.7% to 99.1%, 89 answers |
| Confidence and trust | 94.3%likely range 84.8% to 98.0%, 123 answers | 100.0%likely range 91.7% to 100.0%, 89 answers |
| Involvement in decisions | 95.6%likely range 86.2% to 98.7%, 117 answers | 98.6%likely range 89.0% to 99.8%, 85 answers |
| Needs met | 91.9%likely range 81.7% to 96.7%, 124 answers | 96.8%likely range 86.1% to 99.3%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.3%likely range 82.6% to 93.7%, 122 patients | 91.0%likely range 82.6% to 95.6%, 78 patients |
| Children at 18 months | 89.4%likely range 82.4% to 93.8%, 113 patients | 83.3%likely range 73.5% to 90.0%, 78 patients |
| Children at 5 years | 80.1%likely range 72.9% to 85.8%, 146 patients | 74.7%likely range 63.8% to 83.1%, 75 patients |
| Women aged 25 to 49 | 57.9%likely range 55.9% to 59.8%, 2,524 patients | 61.0%likely range 58.7% to 63.2%, 1,777 patients |
| Women aged 50 to 64 | 69.3%likely range 66.6% to 71.8%, 1,197 patients | 76.2%likely range 73.2% to 78.9%, 844 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,490August 2026 | 9,588August 2026 |
| Primary care network | Morden Plus Health Partners PCN | Morden Plus Health Partners PCN |
| Phone | 020 85400585 | 020 86489126 |
| Friends and Family Test (its own feedback) | 87.5% good or very good24 answers, June 2026 | 100.0% good or very good35 answers, June 2026 |
| Appointments (one month) | 5,060 in August 2026Same day 50.1%; face to face 67.1% | 4,128 in August 2026Same day 54.2%; face to face 37.5% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.2 qualified permanent14.3 including trainees and locums1,471 patients per permanent GP | 4.8 qualified permanent5.8 including trainees and locums2,004 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.