Merton · Compare
Mitcham & Tooting Health vs Mitcham Family Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Mitcham & Tooting Health and Mitcham Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Mitcham & Tooting HealthCR4 3PR | Mitcham Family PracticeCR4 3HS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.9likely range 70.5 to 85.294 survey answers | 73.4likely range 69.4 to 76.8108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.5%likely range 63.6% to 84.5%, 94 answers | 68.3%likely range 63.5% to 72.8%, 108 answers |
| Access (mean of the two below) | 86.6%likely range 82.5% to 89.7% | 85.0%likely range 78.2% to 89.4% |
| Appointments within two weeks of booking | 97.7%likely range 94.4% to 99.1%, 2,804 appointments | 92.6%likely range 83.4% to 96.9%, 949 appointments |
| Calls answered by the practice | 75.3%likely range 67.9% to 81.5%, 3,197 calls | 77.2%likely range 67.2% to 84.9%, 1,760 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.4%likely range 52.9% to 76.1%, 91 answers | 68.7%likely range 63.7% to 73.3%, 102 answers |
| Reception and admin team | 90.3%likely range 80.3% to 95.5%, 92 answers | 90.7%likely range 87.3% to 93.2%, 107 answers |
| Having a preferred professional | 47.0%likely range 35.1% to 59.2%, 93 answers | 54.4%likely range 49.3% to 59.4%, 107 answers |
| Seeing your preferred professional | 22.5%likely range 10.4% to 42.1%, 38 answers | 44.7%likely range 38.3% to 51.2%, 64 answers |
| Knowing the next step | 82.3%likely range 70.8% to 89.9%, 90 answers | 77.3%likely range 72.6% to 81.4%, 98 answers |
| Contacting the practice | 76.8%likely range 64.7% to 85.6%, 91 answers | 78.4%likely range 73.9% to 82.3%, 103 answers |
| Wait for an appointment | 75.2%likely range 62.4% to 84.8%, 82 answers | 55.1%likely range 49.4% to 60.6%, 86 answers |
| Being listened to | 85.7%likely range 74.7% to 92.3%, 91 answers | 68.4%likely range 63.4% to 73.0%, 102 answers |
| Care and concern | 85.3%likely range 74.3% to 92.1%, 91 answers | 67.0%likely range 62.0% to 71.6%, 103 answers |
| Confidence and trust | 92.7%likely range 83.3% to 97.0%, 91 answers | 81.0%likely range 76.6% to 84.7%, 101 answers |
| Involvement in decisions | 88.5%likely range 77.5% to 94.5%, 84 answers | 78.6%likely range 73.9% to 82.6%, 96 answers |
| Needs met | 86.9%likely range 76.2% to 93.3%, 91 answers | 85.3%likely range 81.1% to 88.7%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.3%likely range 74.3% to 93.2%, 51 patients | 84.1%likely range 70.6% to 92.1%, 44 patients |
| Children at 18 months | 75.9%likely range 63.1% to 85.4%, 54 patients | 82.1%likely range 67.3% to 91.0%, 39 patients |
| Children at 5 years | 76.6%likely range 62.8% to 86.4%, 47 patients | 64.4%likely range 49.8% to 76.8%, 45 patients |
| Women aged 25 to 49 | 62.2%likely range 59.6% to 64.8%, 1,340 patients | 59.0%likely range 55.5% to 62.4%, 790 patients |
| Women aged 50 to 64 | 71.9%likely range 68.4% to 75.2%, 673 patients | 67.8%likely range 62.2% to 72.9%, 289 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,705August 2026 | 4,242August 2026 |
| Primary care network | North Merton PCN | North Merton PCN |
| Phone | 020 86483234 | 020 86482432 |
| Friends and Family Test (its own feedback) | 100.0% good or very good8 answers, June 2026 | 88.9% good or very good90 answers, June 2026 |
| Appointments (one month) | 3,922 in August 2026Same day 55.1%; face to face 38.3% | 1,307 in August 2026Same day 34.5%; face to face 54.3% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent4.8 including trainees and locums1,829 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums2,273 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.