Reading · Compare
Milman & Kennet Surgery vs Abbey Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Milman & Kennet Surgery and Abbey Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Milman & Kennet SurgeryRG2 0AR | Abbey Medical CentreRG1 7QA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.7likely range 57.9 to 86.593 survey answers | 81.5likely range 77.1 to 83.4115 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.5%likely range 49.1% to 89.8%, 93 answers | 80.5%likely range 78.7% to 82.2%, 115 answers |
| Access (mean of the two below) | 78.5%likely range 75.1% to 81.3% | 83.8%likely range 69.7% to 88.6% |
| Appointments within two weeks of booking | 86.3%likely range 81.2% to 90.2%, 3,363 appointments | 93.3%likely range 79.2% to 98.1%, 491 appointments |
| Calls answered by the practice | 70.5%likely range 66.0% to 74.7%, 8,732 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.0%likely range 32.1% to 77.5%, 91 answers | 85.6%likely range 83.9% to 87.1%, 109 answers |
| Reception and admin team | 85.1%likely range 60.1% to 95.6%, 92 answers | 88.4%likely range 86.9% to 89.7%, 113 answers |
| Having a preferred professional | 33.5%likely range 15.3% to 58.4%, 94 answers | 24.3%likely range 22.5% to 26.3%, 114 answers |
| Seeing your preferred professional | 29.1%likely range 6.6% to 70.4%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.5%likely range 63.1% to 97.2%, 87 answers | 93.2%likely range 92.0% to 94.2%, 109 answers |
| Contacting the practice | 72.9%likely range 47.3% to 89.0%, 91 answers | 84.0%likely range 82.3% to 85.5%, 113 answers |
| Wait for an appointment | 72.5%likely range 46.1% to 89.0%, 86 answers | 70.9%likely range 68.7% to 73.0%, 97 answers |
| Being listened to | 88.3%likely range 63.3% to 97.1%, 89 answers | 87.7%likely range 86.2% to 89.1%, 109 answers |
| Care and concern | 87.0%likely range 61.6% to 96.5%, 88 answers | 86.2%likely range 84.6% to 87.7%, 108 answers |
| Confidence and trust | 93.4%likely range 69.6% to 98.9%, 90 answers | 96.8%likely range 95.9% to 97.5%, 109 answers |
| Involvement in decisions | 88.5%likely range 62.8% to 97.2%, 85 answers | 96.7%likely range 95.8% to 97.4%, 103 answers |
| Needs met | 96.1%likely range 72.6% to 99.6%, 87 answers | 93.2%likely range 92.0% to 94.2%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.3%likely range 79.5% to 89.6%, 190 patients | 85.2%likely range 67.5% to 94.1%, 27 patients |
| Children at 18 months | 81.4%likely range 74.9% to 86.5%, 172 patients | 100.0%likely range 79.6% to 100.0%, 15 patients |
| Children at 5 years | 84.7%likely range 78.8% to 89.2%, 183 patients | 100.0%likely range 83.9% to 100.0%, 20 patients |
| Women aged 25 to 49 | 48.8%likely range 47.2% to 50.4%, 3,764 patients | 61.9%likely range 57.7% to 65.9%, 543 patients |
| Women aged 50 to 64 | 63.6%likely range 61.1% to 66.0%, 1,476 patients | 80.7%likely range 73.4% to 86.4%, 140 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,198August 2026 | 2,440August 2026 |
| Primary care network | Reading Holybrook PCN | Reading Holybrook PCN |
| Phone | 0118 9862286 | 0118 9573752 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 91.3% good or very good46 answers, June 2026 |
| Appointments (one month) | 5,806 in August 2026Same day 47.5%; face to face 79.8% | 632 in August 2026Same day 41.0%; face to face 80.1% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.42England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.1 qualified permanent13.6 including trainees and locums2,114 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.