Sunderland · Compare
Millfield Medical Group vs Chester Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Millfield Medical Group and Chester Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Millfield Medical GroupSR4 7AF | Chester SurgerySR4 7TU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.6likely range 64.6 to 86.2106 survey answers | 87.8likely range 84.3 to 90.198 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.6%likely range 61.8% to 92.4%, 106 answers | 90.3%likely range 87.3% to 92.7%, 98 answers |
| Access (mean of the two below) | 71.3%likely range 66.8% to 75.3% | 81.9%likely range 72.6% to 87.1% |
| Appointments within two weeks of booking | 57.4%likely range 49.9% to 64.5%, 2,612 appointments | 91.0%likely range 76.0% to 97.0%, 478 appointmentsClearly higher |
| Calls answered by the practice | 85.1%likely range 80.1% to 89.0%, 5,113 calls | 72.6%likely range 61.7% to 81.3%, 1,595 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.2%likely range 30.9% to 69.4%, 101 answers | 82.2%likely range 78.3% to 85.4%, 97 answers |
| Reception and admin team | 81.7%likely range 61.5% to 92.6%, 102 answers | 98.6%likely range 97.0% to 99.3%, 97 answers |
| Having a preferred professional | 31.1%likely range 16.1% to 51.5%, 106 answers | 25.4%likely range 21.6% to 29.6%, 98 answers |
| Seeing your preferred professional | 31.6%likely range 9.9% to 66.0%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.4%likely range 65.7% to 94.7%, 103 answers | 89.5%likely range 86.2% to 92.1%, 93 answers |
| Contacting the practice | 69.9%likely range 49.3% to 84.7%, 104 answers | 86.5%likely range 83.0% to 89.4%, 97 answers |
| Wait for an appointment | 62.9%likely range 41.9% to 80.0%, 97 answers | 91.5%likely range 88.5% to 93.8%, 93 answers |
| Being listened to | 89.1%likely range 70.4% to 96.6%, 105 answers | 92.4%likely range 89.5% to 94.5%, 97 answers |
| Care and concern | 92.4%likely range 74.5% to 98.1%, 104 answers | 93.4%likely range 90.6% to 95.3%, 96 answers |
| Confidence and trust | 95.8%likely range 79.1% to 99.3%, 104 answers | 94.0%likely range 91.4% to 95.9%, 96 answers |
| Involvement in decisions | 96.2%likely range 78.8% to 99.4%, 97 answers | 95.1%likely range 92.6% to 96.7%, 95 answers |
| Needs met | 93.6%likely range 76.2% to 98.5%, 105 answers | 94.0%likely range 91.4% to 95.9%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 89.4% to 97.4%, 131 patients | 96.0%likely range 80.5% to 99.3%, 25 patients |
| Children at 18 months | 96.7%likely range 91.9% to 98.7%, 123 patients | 70.7%likely range 55.5% to 82.4%, 41 patients |
| Children at 5 years | 87.2%likely range 80.7% to 91.8%, 141 patients | 92.7%likely range 80.6% to 97.5%, 41 patients |
| Women aged 25 to 49 | 65.6%likely range 63.7% to 67.5%, 2,354 patients | 53.2%likely range 48.9% to 57.5%, 511 patients |
| Women aged 50 to 64 | 70.6%likely range 67.9% to 73.1%, 1,223 patients | 71.3%likely range 64.3% to 77.4%, 181 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,884August 2026 | 2,968August 2026 |
| Primary care network | Sunderland West 1 PCN | Sunderland West 1 PCN |
| Phone | 0191 5679179 | 0191 5673597 |
| Friends and Family Test (its own feedback) | 93.6% good or very good535 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,017 in August 2026Same day 33.7%; face to face 70.4% | 759 in August 2026Same day 18.1%; face to face 94.1% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent7.7 including trainees and locums3,055 patients per permanent GP | 1.5 qualified permanent1.5 including trainees and locums1,936 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.