Knowsley · Compare
Millbrook Medical Centre vs The Macmillan Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Millbrook Medical Centre and The Macmillan Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Millbrook Medical CentreL32 9PF | The Macmillan SurgeryL32 8RE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.5likely range 70.2 to 89.7104 survey answers | 83.7likely range 77.8 to 87.9122 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.7%likely range 67.8% to 95.3%, 104 answers | 83.6%likely range 75.4% to 89.4%, 122 answers |
| Access (mean of the two below) | 76.0%likely range 70.4% to 80.1% | 83.9%likely range 78.5% to 87.0% |
| Appointments within two weeks of booking | 85.5%likely range 79.9% to 89.6%, 3,107 appointments | 93.4%likely range 88.0% to 96.5%, 2,152 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.4%likely range 41.8% to 79.3%, 98 answers | 64.0%likely range 54.3% to 72.6%, 117 answers |
| Reception and admin team | 92.3%likely range 74.2% to 98.0%, 100 answers | 93.7%likely range 87.3% to 97.0%, 118 answers |
| Having a preferred professional | 16.3%likely range 6.4% to 35.7%, 104 answers | 39.1%likely range 30.3% to 48.5%, 121 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 44.1%likely range 29.3% to 60.0%, 43 answers |
| Knowing the next step | 83.8%likely range 63.8% to 93.8%, 99 answers | 80.4%likely range 71.4% to 87.1%, 110 answers |
| Contacting the practice | 81.7%likely range 61.6% to 92.5%, 100 answers | 81.0%likely range 72.3% to 87.5%, 115 answers |
| Wait for an appointment | 78.9%likely range 57.2% to 91.2%, 89 answers | 87.6%likely range 79.6% to 92.8%, 109 answers |
| Being listened to | 93.2%likely range 75.3% to 98.4%, 99 answers | 87.5%likely range 79.8% to 92.5%, 120 answers |
| Care and concern | 90.3%likely range 71.7% to 97.2%, 100 answers | 87.9%likely range 80.3% to 92.9%, 119 answers |
| Confidence and trust | 96.3%likely range 79.8% to 99.4%, 100 answers | 91.7%likely range 84.7% to 95.6%, 116 answers |
| Involvement in decisions | 97.6%likely range 81.3% to 99.7%, 97 answers | 88.4%likely range 80.6% to 93.3%, 112 answers |
| Needs met | 97.3%likely range 81.1% to 99.7%, 99 answers | 86.0%likely range 77.9% to 91.4%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 71.9%likely range 63.7% to 78.8%, 135 patients | 78.2%likely range 69.6% to 84.9%, 110 patients |
| Children at 18 months | 69.9%likely range 61.7% to 77.1%, 133 patients | 67.3%likely range 58.1% to 75.3%, 110 patients |
| Children at 5 years | 74.7%likely range 67.2% to 81.0%, 150 patients | 74.3%likely range 65.6% to 81.5%, 113 patients |
| Women aged 25 to 49 | 70.9%likely range 68.9% to 72.7%, 2,191 patients | 71.1%likely range 68.8% to 73.2%, 1,604 patients |
| Women aged 50 to 64 | 70.0%likely range 67.0% to 72.8%, 967 patients | 73.4%likely range 69.6% to 76.8%, 575 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,373August 2026 | 8,206August 2026 |
| Primary care network | Kirkby PCN | Kirkby PCN |
| Phone | 0151 5462480 | 0151 2444550 |
| Friends and Family Test (its own feedback) | 93.5% good or very good352 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,098 in August 2026Same day 37.0%; face to face 55.9% | 3,295 in August 2026Same day 43.1%; face to face 61.7% |
| Antibiotic items per STAR-PU (one year) | 1.06England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.5 qualified permanent9.2 including trainees and locums1,654 patients per permanent GP | 3.6 qualified permanent4.4 including trainees and locums2,300 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.