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Memorial Medical Centre vs The Medic Care Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Memorial Medical Centre and The Medic Care Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Memorial Medical CentreME10 4XX | The Medic Care SurgeryME10 4DT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 60.3 to 82.3108 survey answers | 67.5likely range 62.3 to 70.0126 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.6%likely range 56.8% to 88.0%, 108 answers | 59.1%likely range 55.7% to 62.5%, 126 answers |
| Access (mean of the two below) | 68.5%likely range 65.0% to 71.8% | 86.9%likely range 71.6% to 89.9% |
| Appointments within two weeks of booking | 83.2%likely range 78.8% to 86.8%, 5,183 appointments | 96.4%likely range 81.1% to 99.4%, 387 appointments |
| Calls answered by the practice | 53.8%likely range 48.2% to 59.3%, 6,387 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.6%likely range 14.9% to 48.0%, 104 answers | 35.6%likely range 32.2% to 39.1%, 122 answers |
| Reception and admin team | 86.2%likely range 68.3% to 94.8%, 105 answers | 82.7%likely range 79.8% to 85.2%, 125 answers |
| Having a preferred professional | 34.9%likely range 19.8% to 53.7%, 109 answers | 35.6%likely range 32.3% to 39.0%, 126 answers |
| Seeing your preferred professional | 17.8%likely range 4.4% to 50.5%, 38 answers | 30.1%likely range 24.1% to 37.0%, 33 answers |
| Knowing the next step | 85.3%likely range 66.7% to 94.4%, 100 answers | 60.8%likely range 57.2% to 64.3%, 116 answers |
| Contacting the practice | 61.1%likely range 42.1% to 77.3%, 105 answers | 53.6%likely range 50.0% to 57.1%, 123 answers |
| Wait for an appointment | 71.3%likely range 50.2% to 85.9%, 88 answers | 54.7%likely range 50.8% to 58.4%, 107 answers |
| Being listened to | 86.2%likely range 68.1% to 94.8%, 103 answers | 80.6%likely range 77.5% to 83.3%, 117 answers |
| Care and concern | 89.8%likely range 72.2% to 96.7%, 101 answers | 82.0%likely range 79.1% to 84.7%, 118 answers |
| Confidence and trust | 98.4%likely range 84.0% to 99.9%, 100 answers | 91.6%likely range 89.3% to 93.4%, 115 answers |
| Involvement in decisions | 96.6%likely range 80.9% to 99.5%, 98 answers | 83.4%likely range 80.4% to 86.0%, 108 answers |
| Needs met | 95.4%likely range 79.5% to 99.1%, 100 answers | 91.7%likely range 89.4% to 93.4%, 118 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.3%likely range 85.8% to 94.7%, 160 patients | 90.6%likely range 81.0% to 95.6%, 64 patients |
| Children at 18 months | 84.7%likely range 78.9% to 89.2%, 190 patients | 73.7%likely range 61.0% to 83.4%, 57 patients |
| Children at 5 years | 80.7%likely range 74.8% to 85.4%, 212 patients | 85.5%likely range 73.8% to 92.4%, 55 patients |
| Women aged 25 to 49 | 70.2%likely range 68.6% to 71.8%, 3,021 patients | 69.7%likely range 66.4% to 72.7%, 801 patients |
| Women aged 50 to 64 | 75.0%likely range 72.7% to 77.1%, 1,492 patients | 69.3%likely range 64.1% to 74.0%, 332 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,970August 2026 | 4,505August 2026 |
| Primary care network | Sittingbourne PCN | Sittingbourne PCN |
| Phone | 01795 477764 | 01795 521205 |
| Friends and Family Test (its own feedback) | 95.5% good or very good111 answers, June 2026 | 93.3% good or very good15 answers, June 2026 |
| Appointments (one month) | 8,251 in August 2026Same day 50.8%; face to face 44.1% | 1,382 in August 2026Same day 33.9%; face to face 51.0% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.4 qualified permanent9.6 including trainees and locums2,424 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums4,505 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.