Thurrock · Compare
Medic House vs Sai Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Medic House and Sai Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Medic HouseRM18 7RJ | Sai Medical CentreRM18 7QA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.0likely range 73.8 to 83.2102 survey answers | 75.1likely range 65.2 to 82.4109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.2%likely range 70.2% to 82.9%, 102 answers | 73.4%likely range 59.5% to 83.8%, 109 answers |
| Access (mean of the two below) | 83.0%likely range 76.9% to 87.8% | 78.8%likely range 74.3% to 82.2% |
| Appointments within two weeks of booking | 99.7%likely range 94.2% to 100.0%, 1,060 appointmentsClearly higher | 88.3%likely range 83.8% to 91.7%, 3,966 appointments |
| Calls answered by the practice | 65.8%likely range 54.9% to 75.3%, 1,651 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 75.2%likely range 67.9% to 81.3%, 96 answers | 50.2%likely range 36.2% to 64.2%, 103 answers |
| Reception and admin team | 95.3%likely range 90.9% to 97.7%, 101 answers | 83.7%likely range 70.6% to 91.6%, 107 answers |
| Having a preferred professional | 24.4%likely range 18.5% to 31.5%, 101 answers | 33.5%likely range 21.8% to 47.7%, 109 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 48.8%likely range 27.7% to 70.3%, 41 answers |
| Knowing the next step | 95.1%likely range 90.5% to 97.6%, 95 answers | 81.7%likely range 68.2% to 90.3%, 104 answers |
| Contacting the practice | 83.6%likely range 77.1% to 88.5%, 100 answers | 71.6%likely range 57.4% to 82.5%, 106 answers |
| Wait for an appointment | 76.1%likely range 68.5% to 82.3%, 90 answers | 63.4%likely range 48.3% to 76.3%, 96 answers |
| Being listened to | 88.0%likely range 82.1% to 92.1%, 101 answers | 86.9%likely range 74.4% to 93.8%, 106 answers |
| Care and concern | 86.2%likely range 80.0% to 90.7%, 99 answers | 82.0%likely range 68.6% to 90.5%, 105 answers |
| Confidence and trust | 88.7%likely range 82.8% to 92.7%, 98 answers | 95.9%likely range 85.6% to 98.9%, 103 answers |
| Involvement in decisions | 91.4%likely range 85.9% to 94.9%, 94 answers | 92.1%likely range 80.4% to 97.0%, 101 answers |
| Needs met | 90.3%likely range 84.7% to 94.0%, 98 answers | 85.1%likely range 72.2% to 92.6%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.8%likely range 70.0% to 87.0%, 84 patients | 76.7%likely range 68.7% to 83.2%, 129 patients |
| Children at 18 months | 78.5%likely range 68.2% to 86.1%, 79 patients | 82.3%likely range 76.0% to 87.2%, 175 patients |
| Children at 5 years | 87.0%likely range 75.6% to 93.6%, 54 patients | 86.5%likely range 80.6% to 90.9%, 171 patients |
| Women aged 25 to 49 | 76.5%likely range 73.6% to 79.1%, 935 patients | 74.8%likely range 72.9% to 76.7%, 2,062 patients |
| Women aged 50 to 64 | 81.6%likely range 77.3% to 85.2%, 369 patients | 82.6%likely range 79.8% to 85.1%, 805 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,468August 2026 | 11,451August 2026 |
| Primary care network | Tilbury and Chadwell PCN | Tilbury and Chadwell PCN |
| Phone | 01375 855288 | 01375 855643 |
| Friends and Family Test (its own feedback) | 95.9% good or very good74 answers, June 2026 | 98.8% good or very good86 answers, June 2026 |
| Appointments (one month) | 3,628 in August 2026Same day 38.7%; face to face 88.9% | 4,137 in August 2026Same day 33.0%; face to face 64.1% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 2.2 qualified permanent3.6 including trainees and locums5,237 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.