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Meanwhile Garden Medical Centre vs Elgin Clinic

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Meanwhile Garden Medical Centre and Elgin Clinic cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMeanwhile Garden Medical CentreW10 5NTElgin ClinicW9 3QT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.9likely range 83.1 to 88.196 survey answers87.3likely range 82.4 to 90.785 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good84.1%likely range 81.2% to 86.7%, 96 answers88.2%likely range 81.4% to 92.7%, 85 answers
Access (mean of the two below)90.1%likely range 83.5% to 93.7%85.2%likely range 80.4% to 88.7%
Appointments within two weeks of booking95.1%likely range 86.8% to 98.3%, 968 appointments89.9%likely range 84.2% to 93.7%, 2,442 appointments
Calls answered by the practice84.9%likely range 74.6% to 91.5%, 1,429 calls80.3%likely range 72.7% to 86.2%, 2,743 calls
More survey questions (not part of the grade)
Getting through on the phone89.4%likely range 86.8% to 91.5%, 91 answers83.0%likely range 75.3% to 88.6%, 81 answers
Reception and admin team96.1%likely range 94.4% to 97.3%, 96 answers92.7%likely range 86.8% to 96.1%, 83 answers
Having a preferred professional45.2%likely range 41.5% to 48.9%, 94 answers51.0%likely range 42.2% to 59.7%, 82 answers
Seeing your preferred professional56.8%likely range 51.3% to 62.1%, 45 answers59.2%likely range 47.0% to 70.4%, 44 answers
Knowing the next step88.5%likely range 85.8% to 90.7%, 92 answers91.2%likely range 84.7% to 95.1%, 80 answers
Contacting the practice91.8%likely range 89.5% to 93.6%, 95 answers88.8%likely range 81.9% to 93.2%, 81 answers
Wait for an appointment75.8%likely range 72.3% to 79.0%, 86 answers83.2%likely range 74.9% to 89.1%, 71 answers
Being listened to92.9%likely range 90.7% to 94.6%, 93 answers96.0%likely range 90.8% to 98.3%, 81 answers
Care and concern91.1%likely range 88.7% to 93.0%, 93 answers95.5%likely range 90.2% to 98.0%, 81 answers
Confidence and trust93.2%likely range 91.1% to 94.9%, 93 answers97.0%likely range 92.2% to 98.9%, 80 answers
Involvement in decisions95.0%likely range 93.1% to 96.5%, 88 answers95.2%likely range 89.6% to 97.9%, 76 answers
Needs met90.5%likely range 88.1% to 92.5%, 92 answers96.6%likely range 91.4% to 98.7%, 76 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 monthsFewer than 10 eligible patients86.7%likely range 62.1% to 96.3%, 15 patients
Children at 18 months100.0%likely range 74.1% to 100.0%, 11 patients64.7%likely range 47.9% to 78.5%, 34 patients
Children at 5 yearsFewer than 10 eligible patients54.1%likely range 38.4% to 69.0%, 37 patients
Women aged 25 to 4962.5%likely range 57.4% to 67.4%, 355 patients57.3%likely range 54.0% to 60.5%, 901 patients
Women aged 50 to 6462.6%likely range 55.7% to 68.9%, 203 patients77.1%likely range 72.8% to 80.9%, 410 patients
Facts (NHS England, not part of the grade)
Registered patients2,157August 20264,250August 2026
Primary care networkInclusive Health PCNInclusive Health PCN
Phone020 89605620020 72860747
Friends and Family Test (its own feedback)100.0% good or very good14 answers, June 202695.3% good or very good43 answers, June 2026
Appointments (one month)1,244 in August 2026Same day 40.4%; face to face 28.1%2,954 in August 2026Same day 34.2%; face to face 46.5%
Antibiotic items per STAR-PU (one year)0.43England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums1,079 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums3,007 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences