Stoke-on-Trent · Compare
Mayfield Surgery vs Longton Hall Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Mayfield Surgery and Longton Hall Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Mayfield SurgeryST3 4DW | Longton Hall SurgeryST3 2NA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 78.5 to 91.3102 survey answers | 86.4likely range 76.8 to 91.396 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.7%likely range 76.1% to 94.2%, 102 answers | 87.9%likely range 74.3% to 94.8%, 96 answers |
| Access (mean of the two below) | 84.1%likely range 80.2% to 87.4% | 82.7%likely range 79.0% to 85.6% |
| Appointments within two weeks of booking | 96.9%likely range 93.9% to 98.5%, 3,657 appointmentsClearly higher | 84.2%likely range 78.7% to 88.5%, 3,236 appointments |
| Calls answered by the practice | 71.3%likely range 64.0% to 77.6%, 3,517 calls | 81.0%likely range 76.1% to 85.1%, 6,183 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.3%likely range 53.1% to 79.0%, 94 answers | 88.7%likely range 74.8% to 95.4%, 90 answers |
| Reception and admin team | 89.1%likely range 77.5% to 95.2%, 98 answers | 97.9%likely range 87.5% to 99.7%, 93 answers |
| Having a preferred professional | 28.4%likely range 17.9% to 41.9%, 102 answers | 35.1%likely range 22.2% to 50.6%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 58.0%likely range 33.6% to 79.1%, 36 answers |
| Knowing the next step | 93.0%likely range 82.4% to 97.4%, 99 answers | 91.7%likely range 78.5% to 97.1%, 90 answers |
| Contacting the practice | 84.0%likely range 71.6% to 91.6%, 101 answers | 90.2%likely range 76.9% to 96.2%, 93 answers |
| Wait for an appointment | 83.2%likely range 70.3% to 91.3%, 95 answers | 94.4%likely range 82.0% to 98.4%, 89 answers |
| Being listened to | 89.7%likely range 78.2% to 95.5%, 99 answers | 92.3%likely range 79.5% to 97.4%, 92 answers |
| Care and concern | 90.9%likely range 79.6% to 96.2%, 97 answers | 89.3%likely range 75.8% to 95.7%, 93 answers |
| Confidence and trust | 95.6%likely range 85.7% to 98.7%, 97 answers | 95.0%likely range 83.0% to 98.7%, 91 answers |
| Involvement in decisions | 92.8%likely range 81.8% to 97.4%, 95 answers | 97.4%likely range 85.9% to 99.6%, 85 answers |
| Needs met | 95.2%likely range 85.2% to 98.5%, 98 answers | 97.1%likely range 86.4% to 99.5%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 83.1% to 98.6%, 39 patients | 98.0%likely range 93.0% to 99.4%, 100 patients |
| Children at 18 months | 93.8%likely range 86.4% to 97.3%, 81 patients | 96.6%likely range 91.7% to 98.7%, 119 patients |
| Children at 5 years | 90.7%likely range 82.0% to 95.4%, 75 patients | 87.1%likely range 79.2% to 92.3%, 101 patients |
| Women aged 25 to 49 | 76.7%likely range 74.2% to 79.1%, 1,174 patients | 76.4%likely range 74.2% to 78.5%, 1,538 patients |
| Women aged 50 to 64 | 81.4%likely range 78.7% to 83.8%, 896 patients | 81.7%likely range 78.8% to 84.3%, 749 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,251August 2026 | 9,511August 2026 |
| Primary care network | South Stoke Central PCN | South Stoke Central PCN |
| Phone | 01782 315654 | 01782 948988 |
| Friends and Family Test (its own feedback) | 94.9% good or very good273 answers, June 2026 | 98.0% good or very good406 answers, June 2026 |
| Appointments (one month) | 4,649 in August 2026Same day 49.7%; face to face 50.2% | 5,286 in August 2026Same day 64.5%; face to face 87.1% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 1.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.9 qualified permanent7.0 including trainees and locums1,571 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums2,644 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.