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Mayfield Surgery vs Chartfield Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Mayfield Surgery and Chartfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMayfield SurgerySW15 4AAChartfield SurgerySW15 6HG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.4likely range 78.1 to 87.3103 survey answers83.7likely range 74.0 to 89.2106 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good83.6%likely range 76.4% to 89.0%, 103 answers85.5%likely range 71.7% to 93.2%, 106 answers
Access (mean of the two below)82.7%likely range 77.4% to 86.6%79.4%likely range 74.7% to 83.5%
Appointments within two weeks of booking95.5%likely range 89.1% to 98.2%, 1,389 appointments97.7%likely range 94.2% to 99.1%, 2,519 appointments
Calls answered by the practice69.7%likely range 61.3% to 77.0%, 2,698 calls61.0%likely range 52.2% to 69.1%, 2,590 calls
More survey questions (not part of the grade)
Getting through on the phone69.3%likely range 60.6% to 76.8%, 95 answers70.1%likely range 53.9% to 82.5%, 94 answers
Reception and admin team95.1%likely range 89.9% to 97.7%, 102 answers91.8%likely range 79.1% to 97.0%, 103 answers
Having a preferred professional59.3%likely range 50.8% to 67.3%, 103 answers30.9%likely range 18.9% to 46.1%, 106 answers
Seeing your preferred professional32.0%likely range 22.6% to 43.2%, 60 answers66.5%likely range 40.9% to 85.1%, 38 answers
Knowing the next step86.7%likely range 79.5% to 91.6%, 96 answers90.1%likely range 77.0% to 96.1%, 102 answers
Contacting the practice81.9%likely range 74.4% to 87.6%, 100 answers87.1%likely range 73.4% to 94.3%, 103 answers
Wait for an appointment78.4%likely range 70.4% to 84.8%, 97 answers82.7%likely range 67.7% to 91.6%, 97 answers
Being listened to92.3%likely range 86.4% to 95.8%, 101 answers90.7%likely range 77.7% to 96.5%, 101 answers
Care and concern91.7%likely range 85.7% to 95.4%, 101 answers90.6%likely range 77.4% to 96.4%, 100 answers
Confidence and trust98.7%likely range 94.9% to 99.7%, 100 answers97.7%likely range 87.3% to 99.6%, 102 answers
Involvement in decisions98.2%likely range 94.1% to 99.5%, 99 answers96.5%likely range 84.9% to 99.3%, 95 answers
Needs met97.3%likely range 92.9% to 99.0%, 100 answers94.0%likely range 81.8% to 98.2%, 100 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 68.1% to 89.8%, 48 patients95.7%likely range 88.0% to 98.5%, 69 patients
Children at 18 months69.6%likely range 55.2% to 80.9%, 46 patients92.6%likely range 84.8% to 96.6%, 81 patients
Children at 5 years56.4%likely range 43.3% to 68.6%, 55 patients86.7%likely range 78.1% to 92.2%, 90 patients
Women aged 25 to 4953.5%likely range 50.7% to 56.3%, 1,212 patients52.6%likely range 50.7% to 54.5%, 2,745 patients
Women aged 50 to 6469.1%likely range 64.9% to 73.0%, 495 patients69.3%likely range 66.4% to 72.0%, 1,025 patients
Facts (NHS England, not part of the grade)
Registered patients6,289August 202611,926August 2026
Primary care networkPrime Wandsworth PCNPrime Wandsworth PCN
Phone020 8780577002087 883252
Friends and Family Test (its own feedback)97.1% good or very good137 answers, June 202692.4% good or very good447 answers, June 2026
Appointments (one month)3,096 in August 2026Same day 46.6%; face to face 72.0%3,711 in August 2026Same day 25.0%; face to face 66.5%
Antibiotic items per STAR-PU (one year)0.86England 0.74, April 2025 to March 20260.55England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent6.0 including trainees and locums1,483 patients per permanent GP8.2 qualified permanent12.5 including trainees and locums1,452 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences