South Tyneside · Compare
Mayfield Medical Group vs Albert Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Mayfield Medical Group and Albert Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Mayfield Medical GroupNE32 5SE | Albert Road SurgeryNE32 5AG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.7likely range 73.1 to 87.399 survey answers | 87.3likely range 84.7 to 89.4111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.9%likely range 70.8% to 90.7%, 99 answers | 88.2%likely range 85.4% to 90.6%, 111 answers |
| Access (mean of the two below) | 78.7%likely range 74.5% to 82.2% | 85.2%likely range 79.2% to 89.1% |
| Appointments within two weeks of booking | 82.6%likely range 76.3% to 87.5%, 2,707 appointments | 94.7%likely range 86.8% to 98.0%, 1,087 appointments |
| Calls answered by the practice | 74.7%likely range 69.0% to 79.7%, 5,217 calls | 75.6%likely range 66.6% to 82.7%, 2,225 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.6%likely range 45.0% to 71.0%, 94 answers | 68.4%likely range 64.5% to 72.1%, 108 answers |
| Reception and admin team | 84.2%likely range 72.2% to 91.7%, 97 answers | 91.6%likely range 89.0% to 93.6%, 109 answers |
| Having a preferred professional | 21.9%likely range 13.0% to 34.6%, 100 answers | 38.1%likely range 34.3% to 42.1%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 30.5%likely range 23.6% to 38.3%, 30 answers |
| Knowing the next step | 85.3%likely range 73.2% to 92.5%, 94 answers | 90.5%likely range 87.7% to 92.6%, 105 answers |
| Contacting the practice | 78.3%likely range 65.5% to 87.2%, 98 answers | 79.3%likely range 75.8% to 82.4%, 110 answers |
| Wait for an appointment | 68.5%likely range 54.4% to 79.8%, 88 answers | 81.0%likely range 77.4% to 84.0%, 102 answers |
| Being listened to | 95.4%likely range 85.9% to 98.6%, 95 answers | 89.2%likely range 86.3% to 91.5%, 106 answers |
| Care and concern | 94.6%likely range 84.8% to 98.2%, 96 answers | 90.6%likely range 88.0% to 92.7%, 108 answers |
| Confidence and trust | 96.3%likely range 87.4% to 99.0%, 97 answers | 95.9%likely range 93.9% to 97.3%, 107 answers |
| Involvement in decisions | 95.7%likely range 86.1% to 98.7%, 92 answers | 95.7%likely range 93.6% to 97.1%, 103 answers |
| Needs met | 91.0%likely range 80.2% to 96.2%, 96 answers | 97.1%likely range 95.3% to 98.2%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.7%likely range 88.1% to 98.5%, 70 patients | 90.9%likely range 76.4% to 96.9%, 33 patients |
| Children at 18 months | 92.3%likely range 83.2% to 96.7%, 65 patients | 94.6%likely range 82.3% to 98.5%, 37 patients |
| Children at 5 years | 94.4%likely range 86.6% to 97.8%, 72 patients | 91.2%likely range 77.0% to 97.0%, 34 patients |
| Women aged 25 to 49 | 72.0%likely range 69.5% to 74.3%, 1,380 patients | 78.9%likely range 75.4% to 82.1%, 569 patients |
| Women aged 50 to 64 | 72.8%likely range 69.7% to 75.7%, 828 patients | 79.6%likely range 74.9% to 83.7%, 324 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,979August 2026 | 3,673August 2026 |
| Primary care network | South Tyneside West PCN | South Tyneside West PCN |
| Phone | 0191 4897183 | 0191 3009659 |
| Friends and Family Test (its own feedback) | 95.2% good or very good356 answers, June 2026 | 95.4% good or very good130 answers, June 2026 |
| Appointments (one month) | 3,241 in August 2026Same day 38.4%; face to face 68.1% | 1,655 in August 2026Same day 33.3%; face to face 60.0% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent6.8 including trainees and locums2,791 patients per permanent GP | 1.9 qualified permanent2.6 including trainees and locums1,913 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.