Torbay · Compare
Mayfield Medical Centre vs Old Farm Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Old Farm Surgery’s Practice Grade is clearly higher than Mayfield Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Mayfield Medical CentreTQ4 5LA | Old Farm SurgeryTQ3 3TB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 61.6likely range 47.5 to 74.1131 survey answers | 81.7likely range 77.7 to 84.999 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 58.2%likely range 38.1% to 76.0%, 131 answers | 83.2%likely range 77.9% to 87.4%, 99 answersClearly higher |
| Access (mean of the two below) | 69.4%likely range 66.6% to 72.1% | 78.1%likely range 72.9% to 82.4%Clearly higher |
| Appointments within two weeks of booking | 76.2%likely range 72.2% to 79.8%, 7,411 appointments | 84.0%likely range 77.0% to 89.2%, 2,104 appointments |
| Calls answered by the practice | 62.6%likely range 58.5% to 66.5%, 11,585 calls | 72.1%likely range 64.2% to 78.9%, 2,931 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.3%likely range 16.2% to 53.9%, 120 answers | 47.9%likely range 41.5% to 54.4%, 95 answers |
| Reception and admin team | 72.6%likely range 51.3% to 87.0%, 124 answers | 81.2%likely range 75.6% to 85.7%, 96 answers |
| Having a preferred professional | 20.3%likely range 8.6% to 40.8%, 130 answers | 40.1%likely range 34.0% to 46.4%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 57.8%likely range 47.1% to 67.8%, 37 answers |
| Knowing the next step | 85.4%likely range 65.1% to 94.8%, 125 answers | 84.3%likely range 79.0% to 88.5%, 95 answers |
| Contacting the practice | 61.0%likely range 40.5% to 78.2%, 130 answers | 71.1%likely range 65.0% to 76.6%, 98 answers |
| Wait for an appointment | 57.6%likely range 36.0% to 76.7%, 112 answers | 82.2%likely range 76.5% to 86.7%, 91 answers |
| Being listened to | 78.4%likely range 57.2% to 90.8%, 123 answers | 89.4%likely range 84.9% to 92.7%, 100 answers |
| Care and concern | 69.4%likely range 48.1% to 84.7%, 125 answers | 93.2%likely range 89.2% to 95.7%, 100 answers |
| Confidence and trust | 88.7%likely range 68.9% to 96.5%, 124 answers | 94.3%likely range 90.5% to 96.6%, 99 answers |
| Involvement in decisions | 83.4%likely range 61.7% to 94.0%, 114 answers | 97.6%likely range 94.7% to 98.9%, 97 answers |
| Needs met | 80.2%likely range 59.6% to 91.7%, 129 answers | 95.5%likely range 92.0% to 97.5%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.6%likely range 79.1% to 91.7%, 112 patients | 90.2%likely range 77.5% to 96.1%, 41 patients |
| Children at 18 months | 91.8%likely range 84.7% to 95.8%, 98 patients | 88.5%likely range 77.0% to 94.6%, 52 patients |
| Children at 5 years | 82.2%likely range 74.9% to 87.8%, 135 patients | 88.2%likely range 76.6% to 94.5%, 51 patients |
| Women aged 25 to 49 | 68.1%likely range 66.2% to 69.9%, 2,452 patients | 78.6%likely range 75.7% to 81.2%, 855 patients |
| Women aged 50 to 64 | 70.9%likely range 68.9% to 72.9%, 1,968 patients | 77.9%likely range 74.2% to 81.2%, 538 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,145August 2026 | 5,529August 2026 |
| Primary care network | Brixham and Paignton PCN | Brixham and Paignton PCN |
| Phone | 01803 558257 | 01803 556403 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 96.0% good or very good126 answers, June 2026 |
| Appointments (one month) | 9,507 in August 2026Same day 42.3%; face to face 79.9% | 3,233 in August 2026Same day 51.9%; face to face 45.9% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.1 qualified permanent11.1 including trainees and locums2,477 patients per permanent GP | 2.3 qualified permanent4.2 including trainees and locums2,449 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.