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Marysville Medical Pract vs South Hermitage Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Marysville Medical Pract and South Hermitage Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMarysville Medical PractSY3 7QRSouth Hermitage SurgerySY3 7JS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade89.1likely range 85.5 to 91.6115 survey answers89.5likely range 85.8 to 91.8126 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good90.0%likely range 85.5% to 93.3%, 115 answers94.2%likely range 89.2% to 97.0%, 126 answers
Access (mean of the two below)86.7%likely range 81.3% to 89.8%78.5%likely range 74.0% to 82.2%
Appointments within two weeks of booking95.7%likely range 86.9% to 98.7%, 876 appointments85.0%likely range 78.0% to 90.1%, 2,056 appointments
Calls answered by the practice77.7%likely range 71.2% to 83.1%, 3,881 calls72.0%likely range 66.2% to 77.1%, 5,374 calls
More survey questions (not part of the grade)
Getting through on the phone82.9%likely range 77.4% to 87.3%, 108 answers80.5%likely range 73.0% to 86.3%, 116 answers
Reception and admin team94.2%likely range 90.3% to 96.6%, 110 answers96.6%likely range 92.3% to 98.6%, 124 answers
Having a preferred professional26.5%likely range 21.2% to 32.5%, 114 answers27.6%likely range 21.0% to 35.4%, 126 answers
Seeing your preferred professionalNot shown: fewer than 30 answers47.5%likely range 33.9% to 61.4%, 42 answers
Knowing the next step91.4%likely range 87.0% to 94.4%, 109 answers91.6%likely range 85.9% to 95.2%, 120 answers
Contacting the practice87.0%likely range 82.0% to 90.8%, 111 answers91.3%likely range 85.4% to 94.9%, 121 answers
Wait for an appointment72.6%likely range 66.2% to 78.2%, 104 answers68.6%likely range 60.3% to 75.8%, 116 answers
Being listened to96.2%likely range 92.8% to 98.0%, 110 answers96.5%likely range 92.0% to 98.5%, 121 answers
Care and concern96.2%likely range 92.8% to 98.0%, 111 answers96.5%likely range 92.1% to 98.5%, 123 answers
Confidence and trust97.4%likely range 94.5% to 98.8%, 112 answers97.9%likely range 94.0% to 99.3%, 122 answers
Involvement in decisions92.5%likely range 88.0% to 95.3%, 101 answers96.5%likely range 91.8% to 98.5%, 114 answers
Needs met91.4%likely range 87.0% to 94.4%, 110 answers94.2%likely range 89.0% to 97.0%, 123 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.4%likely range 87.7% to 99.0%, 55 patients91.5%likely range 82.8% to 96.1%, 71 patients
Children at 18 months88.6%likely range 76.0% to 95.0%, 44 patients89.9%likely range 82.4% to 94.4%, 99 patients
Children at 5 years90.8%likely range 81.3% to 95.7%, 65 patients89.4%likely range 81.1% to 94.3%, 85 patients
Women aged 25 to 4973.6%likely range 70.9% to 76.2%, 1,065 patients78.4%likely range 76.1% to 80.5%, 1,379 patients
Women aged 50 to 6474.9%likely range 71.5% to 78.0%, 665 patients81.5%likely range 79.0% to 83.8%, 984 patients
Facts (NHS England, not part of the grade)
Registered patients6,450August 20269,117August 2026
Primary care networkShrewsbury PCNShrewsbury PCN
Phone01743 27600001743 343148
Friends and Family Test (its own feedback)96.6% good or very good89 answers, June 202698.7% good or very good157 answers, June 2026
Appointments (one month)3,066 in August 2026Same day 37.1%; face to face 75.2%3,403 in August 2026Same day 45.6%; face to face 60.2%
Antibiotic items per STAR-PU (one year)0.49England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent5.0 including trainees and locums2,832 patients per permanent GP4.9 qualified permanent4.9 including trainees and locums1,868 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences