East Suffolk · Compare
Martlesham Surgery vs Embrace Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Martlesham Surgery’s Practice Grade is clearly higher than Embrace Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Martlesham SurgeryIP5 3SL | Embrace Medical CentreIP5 1JF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.5likely range 86.3 to 91.9115 survey answersClearly higher | 73.3likely range 68.4 to 77.6108 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 89.4%likely range 85.3% to 92.5%, 115 answersClearly higher | 70.2%likely range 63.6% to 76.1%, 108 answers |
| Access (mean of the two below) | 89.5%likely range 84.6% to 92.7% | 80.4%likely range 74.9% to 84.6% |
| Appointments within two weeks of booking | 96.7%likely range 91.3% to 98.8%, 1,594 appointments | 91.6%likely range 85.3% to 95.4%, 1,853 appointments |
| Calls answered by the practice | 82.3%likely range 74.0% to 88.3%, 2,271 calls | 69.1%likely range 60.2% to 76.7%, 2,466 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.3%likely range 72.9% to 82.9%, 104 answers | 44.7%likely range 37.6% to 52.1%, 96 answers |
| Reception and admin team | 93.1%likely range 89.5% to 95.5%, 111 answers | 83.5%likely range 77.7% to 88.1%, 104 answers |
| Having a preferred professional | 17.2%likely range 13.3% to 22.0%, 114 answers | 25.9%likely range 20.3% to 32.4%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.4%likely range 81.9% to 90.0%, 112 answers | 87.6%likely range 82.2% to 91.5%, 105 answers |
| Contacting the practice | 80.7%likely range 75.7% to 84.9%, 113 answers | 72.8%likely range 66.2% to 78.5%, 107 answers |
| Wait for an appointment | 96.6%likely range 93.6% to 98.2%, 105 answers | 84.4%likely range 78.2% to 89.0%, 94 answers |
| Being listened to | 94.3%likely range 90.9% to 96.5%, 112 answers | 90.0%likely range 84.9% to 93.5%, 104 answers |
| Care and concern | 91.2%likely range 87.3% to 94.0%, 112 answers | 89.3%likely range 84.2% to 93.0%, 103 answers |
| Confidence and trust | 94.4%likely range 91.1% to 96.6%, 111 answers | 90.3%likely range 85.2% to 93.8%, 102 answers |
| Involvement in decisions | 94.3%likely range 90.8% to 96.5%, 103 answers | 90.4%likely range 85.1% to 93.9%, 96 answers |
| Needs met | 98.2%likely range 95.9% to 99.2%, 112 answers | 89.2%likely range 83.9% to 92.9%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.4%likely range 75.5% to 94.9%, 43 patients | 92.6%likely range 76.6% to 97.9%, 27 patients |
| Children at 18 months | 91.4%likely range 77.6% to 97.0%, 35 patients | 85.3%likely range 69.9% to 93.6%, 34 patients |
| Children at 5 years | 96.2%likely range 87.0% to 98.9%, 52 patients | 89.4%likely range 77.4% to 95.4%, 47 patients |
| Women aged 25 to 49 | 71.2%likely range 68.0% to 74.2%, 812 patients | 72.1%likely range 69.1% to 74.9%, 921 patients |
| Women aged 50 to 64 | 82.2%likely range 78.8% to 85.2%, 540 patients | 77.8%likely range 74.3% to 81.0%, 573 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,992August 2026 | 6,502August 2026 |
| Primary care network | Wolsey PCN | Wolsey PCN |
| Phone | 01473 610028 | 01473 624800 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 2,359 in August 2026Same day 46.9%; face to face 80.5% | 2,495 in August 2026Same day 48.9%; face to face 90.9% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent5.0 including trainees and locums2,899 patients per permanent GP | 1.6 qualified permanent5.7 including trainees and locums3,965 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.