Rother · Compare
Martins Oak Surgery vs Sedlescombe & Westfield Surgeries
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Martins Oak Surgery’s Practice Grade is clearly higher than Sedlescombe & Westfield Surgeries’s: its likely range lies wholly above.
Side by side
| Measure | Martins Oak SurgeryTN33 0EA | Sedlescombe & Westfield SurgeriesTN33 0PW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.0likely range 86.6 to 92.2120 survey answersClearly higher | 76.5likely range 72.6 to 79.9116 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 93.5%likely range 88.9% to 96.2%, 120 answersClearly higher | 80.6%likely range 75.4% to 85.0%, 116 answers |
| Access (mean of the two below) | 81.7%likely range 77.6% to 85.1%Clearly higher | 66.9%likely range 61.5% to 71.7% |
| Appointments within two weeks of booking | 84.7%likely range 79.5% to 88.8%, 3,508 appointments | 83.6%likely range 76.6% to 88.8%, 2,170 appointments |
| Calls answered by the practice | 78.6%likely range 72.2% to 83.9%, 3,927 callsClearly higher | 50.1%likely range 41.8% to 58.3%, 2,872 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 86.0%likely range 80.1% to 90.4%, 115 answers | 61.3%likely range 55.2% to 67.0%, 114 answers |
| Reception and admin team | 95.0%likely range 90.7% to 97.3%, 118 answers | 79.4%likely range 74.0% to 83.9%, 115 answers |
| Having a preferred professional | 65.9%likely range 58.8% to 72.4%, 121 answers | 41.1%likely range 35.3% to 47.2%, 116 answers |
| Seeing your preferred professional | 72.9%likely range 64.1% to 80.2%, 76 answers | 45.8%likely range 36.5% to 55.4%, 47 answers |
| Knowing the next step | 92.5%likely range 87.7% to 95.5%, 118 answers | 88.4%likely range 83.9% to 91.8%, 112 answers |
| Contacting the practice | 91.2%likely range 86.2% to 94.5%, 119 answers | 74.0%likely range 68.4% to 79.0%, 116 answers |
| Wait for an appointment | 85.8%likely range 79.7% to 90.3%, 112 answers | 77.0%likely range 71.3% to 81.9%, 106 answers |
| Being listened to | 98.8%likely range 95.9% to 99.7%, 116 answers | 98.1%likely range 95.6% to 99.2%, 112 answers |
| Care and concern | 100.0%likely range 97.9% to 100.0%, 116 answers | 96.0%likely range 92.8% to 97.8%, 111 answers |
| Confidence and trust | 99.4%likely range 96.8% to 99.9%, 116 answers | 99.4%likely range 97.4% to 99.8%, 112 answers |
| Involvement in decisions | 99.4%likely range 96.6% to 99.9%, 109 answers | 97.3%likely range 94.5% to 98.7%, 109 answers |
| Needs met | 100.0%likely range 97.9% to 100.0%, 116 answers | 94.3%likely range 90.7% to 96.6%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.1%likely range 70.6% to 92.1%, 44 patients | 78.8%likely range 62.2% to 89.3%, 33 patients |
| Children at 18 months | 92.5%likely range 82.1% to 97.0%, 53 patients | 73.0%likely range 57.0% to 84.6%, 37 patients |
| Children at 5 years | 93.2%likely range 84.9% to 97.0%, 73 patients | 87.3%likely range 76.0% to 93.7%, 55 patients |
| Women aged 25 to 49 | 71.8%likely range 69.0% to 74.5%, 1,023 patients | 70.8%likely range 67.3% to 74.1%, 672 patients |
| Women aged 50 to 64 | 74.2%likely range 71.2% to 77.0%, 872 patients | 75.9%likely range 72.5% to 79.0%, 660 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,447August 2026 | 6,205August 2026 |
| Primary care network | Rural Rother PCN | Rural Rother PCN |
| Phone | 01424 772060 | 01424 870225 |
| Friends and Family Test (its own feedback) | 99.0% good or very good291 answers, June 2026 | 93.8% good or very good177 answers, June 2026 |
| Appointments (one month) | 4,567 in August 2026Same day 45.2%; face to face 58.9% | 2,940 in August 2026Same day 40.6%; face to face 76.3% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent4.3 including trainees and locums1,947 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums2,078 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.