South Tyneside · Compare
Marsden Medical Group vs Central Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Marsden Medical Group and Central Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Marsden Medical GroupNE34 6RE | Central SurgeryNE34 8PS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.9likely range 71.6 to 91.1137 survey answers | 73.7likely range 57.8 to 84.3112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.9%likely range 69.5% to 97.2%, 137 answers | 72.1%likely range 49.4% to 87.2%, 112 answers |
| Access (mean of the two below) | 76.5%likely range 72.2% to 79.9% | 77.2%likely range 74.4% to 79.7% |
| Appointments within two weeks of booking | 86.0%likely range 81.7% to 89.4%, 4,731 appointments | 86.4%likely range 82.4% to 89.6%, 5,225 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 67.9%likely range 63.9% to 71.6%, 11,661 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.0%likely range 58.9% to 92.7%, 134 answers | 45.8%likely range 25.7% to 67.3%, 109 answers |
| Reception and admin team | 95.6%likely range 76.7% to 99.3%, 136 answers | 82.8%likely range 60.1% to 93.9%, 107 answers |
| Having a preferred professional | 33.7%likely range 17.0% to 55.9%, 135 answers | 21.4%likely range 8.7% to 43.9%, 112 answers |
| Seeing your preferred professional | 41.8%likely range 13.6% to 76.5%, 42 answers | 26.0%likely range 5.6% to 67.6%, 31 answers |
| Knowing the next step | 90.4%likely range 70.1% to 97.4%, 137 answers | 83.3%likely range 61.0% to 94.1%, 110 answers |
| Contacting the practice | 85.9%likely range 64.8% to 95.3%, 138 answers | 70.4%likely range 47.8% to 86.1%, 112 answers |
| Wait for an appointment | 66.7%likely range 44.3% to 83.4%, 133 answers | 72.7%likely range 49.3% to 87.9%, 105 answers |
| Being listened to | 93.0%likely range 73.1% to 98.5%, 135 answers | 86.6%likely range 64.8% to 95.8%, 111 answers |
| Care and concern | 88.1%likely range 67.0% to 96.4%, 134 answers | 86.9%likely range 65.2% to 96.0%, 110 answers |
| Confidence and trust | 94.2%likely range 75.0% to 98.9%, 137 answers | 92.2%likely range 71.4% to 98.2%, 109 answers |
| Involvement in decisions | 96.1%likely range 77.5% to 99.4%, 136 answers | 93.1%likely range 72.3% to 98.6%, 107 answers |
| Needs met | 95.9%likely range 77.3% to 99.4%, 136 answers | 90.3%likely range 69.0% to 97.5%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.6%likely range 86.3% to 94.9%, 166 patients | 90.6%likely range 85.5% to 94.1%, 181 patients |
| Children at 18 months | 93.5%likely range 88.8% to 96.3%, 170 patients | 89.7%likely range 84.3% to 93.4%, 175 patients |
| Children at 5 years | 96.4%likely range 93.0% to 98.2%, 221 patients | 93.5%likely range 89.3% to 96.2%, 201 patients |
| Women aged 25 to 49 | 72.1%likely range 70.5% to 73.6%, 3,340 patients | 72.6%likely range 71.1% to 74.1%, 3,276 patients |
| Women aged 50 to 64 | 75.2%likely range 73.3% to 77.1%, 2,008 patients | 72.9%likely range 70.6% to 75.0%, 1,614 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,535August 2026 | 19,363August 2026 |
| Primary care network | South Tyneside South PCN | South Tyneside South PCN |
| Phone | 0191 2832861 | 0191 4554621 |
| Friends and Family Test (its own feedback) | 94.3% good or very good778 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,235 in August 2026Same day 29.2%; face to face 97.0% | 8,982 in August 2026Same day 52.9%; face to face 77.4% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 1.12England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.1 qualified permanent14.1 including trainees and locums2,240 patients per permanent GP | 7.5 qualified permanent11.5 including trainees and locums2,596 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.