County Durham · Compare
Marlborough Surgery vs Byron Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Marlborough Surgery and Byron Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Marlborough SurgerySR7 7JE | Byron Medical PracticeSR7 8LF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.7likely range 79.1 to 90.0135 survey answers | 80.5likely range 73.8 to 85.3114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.7%likely range 76.4% to 91.8%, 135 answers | 80.9%likely range 71.6% to 87.7%, 114 answers |
| Access (mean of the two below) | 85.5%likely range 82.4% to 87.5% | 79.3%likely range 75.2% to 82.6% |
| Appointments within two weeks of booking | 95.0%likely range 91.9% to 97.0%, 4,380 appointmentsClearly higher | 72.3%likely range 65.8% to 77.9%, 3,209 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 86.2%likely range 81.4% to 89.9%, 5,360 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.7%likely range 57.8% to 77.9%, 133 answers | 78.8%likely range 69.1% to 86.1%, 110 answers |
| Reception and admin team | 90.7%likely range 82.2% to 95.4%, 131 answers | 82.1%likely range 72.8% to 88.7%, 111 answers |
| Having a preferred professional | 36.0%likely range 26.4% to 47.0%, 135 answers | 25.7%likely range 17.8% to 35.5%, 115 answers |
| Seeing your preferred professional | 41.3%likely range 24.7% to 60.3%, 45 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.2%likely range 76.8% to 92.2%, 131 answers | 92.7%likely range 85.3% to 96.5%, 111 answers |
| Contacting the practice | 85.8%likely range 76.4% to 91.9%, 132 answers | 81.2%likely range 71.9% to 87.9%, 114 answers |
| Wait for an appointment | 71.0%likely range 59.4% to 80.3%, 118 answers | 65.5%likely range 54.5% to 75.0%, 101 answers |
| Being listened to | 88.5%likely range 79.6% to 93.8%, 132 answers | 82.0%likely range 72.7% to 88.7%, 111 answers |
| Care and concern | 87.6%likely range 78.5% to 93.2%, 132 answers | 85.1%likely range 76.3% to 91.1%, 112 answers |
| Confidence and trust | 97.0%likely range 90.5% to 99.1%, 131 answers | 96.8%likely range 90.8% to 99.0%, 110 answers |
| Involvement in decisions | 96.3%likely range 89.2% to 98.8%, 124 answers | 95.4%likely range 88.7% to 98.2%, 108 answers |
| Needs met | 94.1%likely range 86.5% to 97.5%, 131 answers | 96.6%likely range 90.4% to 98.9%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.8%likely range 87.0% to 97.1%, 96 patients | 94.5%likely range 85.1% to 98.1%, 55 patients |
| Children at 18 months | 97.1%likely range 91.9% to 99.0%, 105 patients | 95.5%likely range 87.6% to 98.5%, 67 patients |
| Children at 5 years | 95.0%likely range 89.4% to 97.7%, 119 patients | 92.1%likely range 83.8% to 96.3%, 76 patients |
| Women aged 25 to 49 | 72.5%likely range 70.4% to 74.5%, 1,821 patients | 74.6%likely range 72.1% to 76.9%, 1,240 patients |
| Women aged 50 to 64 | 70.7%likely range 67.9% to 73.4%, 1,028 patients | 75.4%likely range 72.2% to 78.3%, 764 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,555August 2026 | 8,274August 2026 |
| Primary care network | North Easington PCN | North Easington PCN |
| Phone | 0191 5812866 | 0191 3009631 |
| Friends and Family Test (its own feedback) | 96.0% good or very good151 answers, June 2026 | 97.1% good or very good68 answers, June 2026 |
| Appointments (one month) | 6,320 in August 2026Same day 35.1%; face to face 68.0% | 4,240 in August 2026Same day 28.8%; face to face 95.0% |
| Antibiotic items per STAR-PU (one year) | 1.15England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent11.6 including trainees and locums2,564 patients per permanent GP | 3.8 qualified permanent5.5 including trainees and locums2,187 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.