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Manor Road Surgery vs Cornerways Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Manor Road Surgery and Cornerways Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureManor Road SurgeryBR3 5LECornerways SurgeryBR3 5LG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.2likely range 78.4 to 85.2119 survey answers75.2likely range 70.1 to 79.2109 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good82.7%likely range 78.0% to 86.5%, 119 answers83.3%likely range 76.3% to 88.5%, 109 answers
Access (mean of the two below)80.9%likely range 74.5% to 85.6%Clearly higher56.3%likely range 50.5% to 61.8%
Appointments within two weeks of booking79.5%likely range 69.2% to 87.0%, 1,177 appointments66.5%likely range 57.5% to 74.5%, 1,778 appointments
Calls answered by the practice82.1%likely range 74.5% to 87.9%, 2,606 callsClearly higher46.0%likely range 38.6% to 53.6%, 3,476 calls
More survey questions (not part of the grade)
Getting through on the phone86.3%likely range 82.0% to 89.7%, 117 answers45.6%likely range 37.4% to 54.2%, 100 answers
Reception and admin team93.7%likely range 90.4% to 95.9%, 118 answers90.0%likely range 84.0% to 93.9%, 108 answers
Having a preferred professional40.4%likely range 35.1% to 46.0%, 118 answers46.7%likely range 38.8% to 54.9%, 109 answers
Seeing your preferred professional49.9%likely range 41.5% to 58.3%, 52 answers54.4%likely range 43.1% to 65.3%, 57 answers
Knowing the next step85.4%likely range 81.0% to 88.9%, 119 answers81.6%likely range 74.4% to 87.2%, 106 answers
Contacting the practice85.6%likely range 81.2% to 89.1%, 119 answers75.7%likely range 68.0% to 82.1%, 107 answers
Wait for an appointment57.5%likely range 51.6% to 63.2%, 107 answers62.6%likely range 54.1% to 70.4%, 100 answers
Being listened to86.6%likely range 82.3% to 89.9%, 117 answers94.9%likely range 89.9% to 97.5%, 103 answers
Care and concern86.8%likely range 82.5% to 90.2%, 115 answers89.9%likely range 83.7% to 93.9%, 102 answers
Confidence and trust90.1%likely range 86.1% to 93.0%, 114 answers98.4%likely range 94.6% to 99.5%, 103 answers
Involvement in decisions87.5%likely range 83.1% to 90.8%, 111 answers97.0%likely range 92.4% to 98.9%, 95 answers
Needs met90.3%likely range 86.4% to 93.2%, 114 answers94.0%likely range 88.8% to 96.9%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.7%likely range 80.1% to 96.0%, 54 patients96.7%likely range 88.6% to 99.1%, 60 patients
Children at 18 months88.5%likely range 77.0% to 94.6%, 52 patients92.6%likely range 82.4% to 97.1%, 54 patients
Children at 5 years87.5%likely range 75.3% to 94.1%, 48 patients76.8%likely range 65.6% to 85.2%, 69 patients
Women aged 25 to 4969.7%likely range 67.1% to 72.2%, 1,277 patients71.3%likely range 68.7% to 73.8%, 1,218 patients
Women aged 50 to 6481.4%likely range 78.0% to 84.4%, 554 patients76.4%likely range 73.2% to 79.4%, 730 patients
Facts (NHS England, not part of the grade)
Registered patients6,401August 20267,513August 2026
Primary care networkBeckenham PCNBeckenham PCN
Phone020 86500957020 86502444
Friends and Family Test (its own feedback)95.5% good or very good156 answers, June 202693.7% good or very good222 answers, June 2026
Appointments (one month)1,725 in August 2026Same day 35.3%; face to face 87.3%2,237 in August 2026Same day 32.9%; face to face 63.1%
Antibiotic items per STAR-PU (one year)0.44England 0.74, April 2025 to March 20260.62England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.6 qualified permanent2.7 including trainees and locums3,872 patients per permanent GP3.5 qualified permanent3.5 including trainees and locums2,134 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences