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Manor Medical Practice vs Heaton Moor Medical Group

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Manor Medical Practice and Heaton Moor Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureManor Medical PracticeSK2 5ARHeaton Moor Medical GroupSK4 4NX
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade92.2likely range 86.5 to 94.0118 survey answers74.3likely range 37.9 to 89.1131 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good97.2%likely range 89.2% to 99.3%, 118 answers75.8%likely range 23.8% to 96.9%, 131 answers
Access (mean of the two below)80.5%likely range 76.9% to 83.5%Clearly higher70.7%likely range 68.5% to 72.7%
Appointments within two weeks of booking88.1%likely range 83.5% to 91.5%, 3,858 appointmentsClearly higher75.3%likely range 72.7% to 77.7%, 17,290 appointments
Calls answered by the practice72.8%likely range 67.2% to 77.8%, 5,587 calls65.9%likely range 62.5% to 69.1%, 16,398 calls
More survey questions (not part of the grade)
Getting through on the phone88.7%likely range 77.7% to 94.6%, 112 answers56.2%likely range 13.1% to 91.6%, 119 answers
Reception and admin team97.3%likely range 89.4% to 99.3%, 119 answers91.5%likely range 33.0% to 99.6%, 126 answers
Having a preferred professional37.5%likely range 26.2% to 50.2%, 120 answers16.6%likely range 1.5% to 71.7%, 130 answers
Seeing your preferred professional61.7%likely range 41.1% to 78.9%, 46 answersNot shown: fewer than 30 answers
Knowing the next step96.8%likely range 88.6% to 99.2%, 117 answers83.4%likely range 27.0% to 98.6%, 121 answers
Contacting the practice95.8%likely range 87.3% to 98.7%, 119 answers67.9%likely range 19.1% to 95.0%, 127 answers
Wait for an appointment91.5%likely range 81.2% to 96.4%, 112 answers76.1%likely range 22.1% to 97.3%, 115 answers
Being listened to97.6%likely range 89.8% to 99.5%, 116 answers86.7%likely range 30.1% to 99.0%, 128 answers
Care and concern97.0%likely range 88.9% to 99.2%, 118 answers83.4%likely range 27.6% to 98.5%, 125 answers
Confidence and trust100.0%likely range 93.7% to 100.0%, 116 answers92.9%likely range 34.1% to 99.7%, 127 answers
Involvement in decisions99.0%likely range 92.0% to 99.9%, 117 answers91.5%likely range 31.5% to 99.6%, 117 answers
Needs met97.7%likely range 89.8% to 99.5%, 114 answers89.1%likely range 31.5% to 99.3%, 127 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.7%likely range 84.4% to 95.7%, 96 patients92.7%likely range 90.3% to 94.6%, 563 patients
Children at 18 months92.1%likely range 85.1% to 95.9%, 101 patients90.9%likely range 88.2% to 93.0%, 558 patients
Children at 5 years95.0%likely range 87.8% to 98.0%, 80 patients89.1%likely range 86.5% to 91.3%, 643 patients
Women aged 25 to 4972.9%likely range 70.8% to 74.8%, 1,920 patients77.9%likely range 77.0% to 78.7%, 10,097 patients
Women aged 50 to 6476.2%likely range 73.1% to 79.1%, 762 patients80.0%likely range 78.8% to 81.2%, 4,530 patients
Facts (NHS England, not part of the grade)
Registered patients9,900August 202654,706August 2026
Primary care networkHeatons Group Network PCNHeatons Group Network PCN
Phone0161 42691660161 4320671
Friends and Family Test (its own feedback)95.5% good or very good426 answers, June 202694.1% good or very good1,828 answers, June 2026
Appointments (one month)4,426 in August 2026Same day 31.5%; face to face 66.8%26,410 in August 2026Same day 50.4%; face to face 62.9%
Antibiotic items per STAR-PU (one year)1.11England 0.74, April 2025 to March 20260.94England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.2 qualified permanent6.2 including trainees and locums1,919 patients per permanent GP17.7 qualified permanent27.9 including trainees and locums3,088 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences