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Manor Medical Practice vs Hollyns Health & Wellbeing

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Manor Medical Practice and Hollyns Health & Wellbeing cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureManor Medical PracticeBD8 9PBHollyns Health & WellbeingBD14 6NF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.0likely range 61.7 to 76.9109 survey answers72.0likely range 59.9 to 81.494 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.4%likely range 56.6% to 78.2%, 109 answers67.2%likely range 50.0% to 80.7%, 94 answers
Access (mean of the two below)73.6%likely range 69.9% to 76.8%82.9%likely range 79.8% to 85.5%Clearly higher
Appointments within two weeks of booking87.0%likely range 82.9% to 90.2%, 4,998 appointments97.8%likely range 95.8% to 98.9%, 5,610 appointmentsClearly higher
Calls answered by the practice60.0%likely range 54.0% to 65.7%, 5,553 calls67.8%likely range 62.1% to 73.0%, 5,845 calls
More survey questions (not part of the grade)
Getting through on the phone36.4%likely range 25.8% to 48.5%, 106 answers31.2%likely range 17.8% to 48.8%, 90 answers
Reception and admin team75.7%likely range 63.8% to 84.6%, 102 answers86.7%likely range 71.0% to 94.5%, 93 answers
Having a preferred professional34.7%likely range 24.5% to 46.5%, 110 answers26.8%likely range 14.7% to 43.9%, 94 answers
Seeing your preferred professional18.6%likely range 7.0% to 40.9%, 32 answersNot shown: fewer than 30 answers
Knowing the next step66.1%likely range 53.7% to 76.6%, 100 answers76.0%likely range 58.4% to 87.8%, 87 answers
Contacting the practice50.9%likely range 39.2% to 62.5%, 107 answers61.9%likely range 44.7% to 76.7%, 92 answers
Wait for an appointment64.7%likely range 51.5% to 75.9%, 90 answers62.1%likely range 43.9% to 77.4%, 83 answers
Being listened to74.5%likely range 62.8% to 83.5%, 105 answers90.2%likely range 74.9% to 96.6%, 90 answers
Care and concern70.3%likely range 58.3% to 80.0%, 105 answers87.5%likely range 71.8% to 95.1%, 91 answers
Confidence and trust90.1%likely range 80.2% to 95.3%, 102 answers96.1%likely range 82.6% to 99.2%, 88 answers
Involvement in decisions85.8%likely range 74.8% to 92.5%, 97 answers87.9%likely range 71.4% to 95.5%, 84 answers
Needs met82.1%likely range 71.0% to 89.6%, 103 answers88.0%likely range 72.4% to 95.4%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 73.6% to 87.1%, 128 patients84.3%likely range 76.2% to 89.9%, 108 patients
Children at 18 months72.3%likely range 64.2% to 79.1%, 137 patients76.0%likely range 66.8% to 83.3%, 100 patients
Children at 5 years71.5%likely range 63.3% to 78.6%, 130 patients75.2%likely range 66.7% to 82.2%, 117 patients
Women aged 25 to 4960.6%likely range 58.4% to 62.7%, 1,930 patients69.7%likely range 67.6% to 71.7%, 1,919 patients
Women aged 50 to 6472.4%likely range 69.1% to 75.5%, 736 patients78.3%likely range 75.8% to 80.6%, 1,134 patients
Facts (NHS England, not part of the grade)
Registered patients10,793August 202612,283August 2026
Primary care networkBradford North West PCNBradford North West PCN
Phone01274 48411101274 880650
Friends and Family Test (its own feedback)69.7% good or very good307 answers, June 202689.8% good or very good421 answers, June 2026
Appointments (one month)6,225 in August 2026Same day 51.7%; face to face 73.9%10,104 in August 2026Same day 43.6%; face to face 46.4%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.90England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.9 qualified permanent5.8 including trainees and locums2,774 patients per permanent GP6.7 qualified permanent10.8 including trainees and locums1,822 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences