Nuneaton and Bedworth · Compare
Manor Court Surgery vs Queens Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Queens Road Surgery’s Practice Grade is clearly higher than Manor Court Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Manor Court SurgeryCV11 5HX | Queens Road SurgeryCV11 5LE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.3likely range 61.0 to 78.696 survey answers | 84.2likely range 81.0 to 86.4102 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 61.4%likely range 48.2% to 73.2%, 96 answers | 81.8%likely range 78.7% to 84.5%, 102 answersClearly higher |
| Access (mean of the two below) | 90.8%likely range 87.2% to 93.2% | 89.6%likely range 81.9% to 93.6% |
| Appointments within two weeks of booking | 98.2%likely range 93.9% to 99.5%, 1,815 appointments | 96.3%likely range 85.9% to 99.1%, 652 appointments |
| Calls answered by the practice | 83.2%likely range 77.4% to 87.8%, 4,075 calls | 82.8%likely range 71.5% to 90.2%, 1,295 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.8%likely range 30.1% to 56.4%, 89 answers | 84.2%likely range 81.2% to 86.7%, 102 answers |
| Reception and admin team | 78.7%likely range 66.0% to 87.6%, 93 answers | 94.3%likely range 92.3% to 95.8%, 102 answers |
| Having a preferred professional | 40.5%likely range 28.3% to 54.0%, 92 answers | 60.2%likely range 56.5% to 63.8%, 103 answers |
| Seeing your preferred professional | 21.6%likely range 8.3% to 45.5%, 31 answers | 33.0%likely range 28.2% to 38.1%, 54 answers |
| Knowing the next step | 73.9%likely range 60.6% to 83.9%, 91 answers | 83.0%likely range 79.9% to 85.7%, 97 answers |
| Contacting the practice | 63.2%likely range 49.6% to 74.9%, 92 answers | 81.4%likely range 78.3% to 84.2%, 99 answers |
| Wait for an appointment | 65.1%likely range 50.4% to 77.4%, 79 answers | 81.1%likely range 77.9% to 83.9%, 96 answers |
| Being listened to | 84.8%likely range 72.9% to 92.1%, 94 answers | 92.0%likely range 89.7% to 93.8%, 100 answers |
| Care and concern | 86.1%likely range 74.3% to 92.9%, 94 answers | 91.3%likely range 88.9% to 93.2%, 99 answers |
| Confidence and trust | 88.1%likely range 76.3% to 94.4%, 89 answers | 96.4%likely range 94.6% to 97.6%, 96 answers |
| Involvement in decisions | 80.4%likely range 67.7% to 88.9%, 92 answers | 92.4%likely range 90.1% to 94.2%, 96 answers |
| Needs met | 79.4%likely range 66.7% to 88.1%, 93 answers | 92.6%likely range 90.3% to 94.4%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 81.7% to 95.3%, 74 patients | 77.3%likely range 56.6% to 89.9%, 22 patients |
| Children at 18 months | 86.4%likely range 75.5% to 93.0%, 59 patients | 76.0%likely range 56.6% to 88.5%, 25 patients |
| Children at 5 years | 86.3%likely range 77.0% to 92.1%, 80 patients | 85.7%likely range 68.5% to 94.3%, 28 patients |
| Women aged 25 to 49 | 65.1%likely range 62.6% to 67.6%, 1,416 patients | 59.6%likely range 55.2% to 63.8%, 500 patients |
| Women aged 50 to 64 | 69.3%likely range 65.7% to 72.6%, 684 patients | 76.8%likely range 70.8% to 81.9%, 220 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,360August 2026 | 2,745August 2026 |
| Primary care network | Nuneaton & Bedworth PCN | Nuneaton & Bedworth PCN |
| Phone | 024 76381999 | 024 76642368 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 91.4% good or very good35 answers, June 2026 |
| Appointments (one month) | 3,888 in August 2026Same day 52.1%; face to face 45.5% | 905 in August 2026Same day 51.2%; face to face 67.9% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.8 including trainees and locums2,104 patients per permanent GP | 1.4 qualified permanent1.6 including trainees and locums1,928 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.