Sefton · Compare
Maghull Family Surgery vs Westway Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Maghull Family Surgery and Westway Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Maghull Family SurgeryL31 0DJ | Westway Medical CentreL31 0DJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.4likely range 79.9 to 87.7118 survey answers | 74.9likely range 65.8 to 81.2113 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.1%likely range 77.2% to 87.7%, 118 answers | 78.7%likely range 65.9% to 87.6%, 113 answers |
| Access (mean of the two below) | 87.2%likely range 81.6% to 89.4%Clearly higher | 65.7%likely range 61.3% to 69.7% |
| Appointments within two weeks of booking | 96.7%likely range 91.1% to 98.9%, 1,507 appointmentsClearly higher | 73.5%likely range 66.5% to 79.6%, 2,629 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 57.8%likely range 52.4% to 63.0%, 6,831 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.9%likely range 63.0% to 76.0%, 114 answers | 47.9%likely range 34.8% to 61.4%, 109 answers |
| Reception and admin team | 86.0%likely range 80.4% to 90.2%, 116 answers | 88.3%likely range 76.8% to 94.5%, 111 answers |
| Having a preferred professional | 46.1%likely range 39.2% to 53.2%, 116 answers | 25.5%likely range 15.6% to 38.7%, 112 answers |
| Seeing your preferred professional | 42.4%likely range 32.5% to 53.0%, 53 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.2%likely range 79.4% to 89.6%, 113 answers | 82.6%likely range 69.6% to 90.7%, 104 answers |
| Contacting the practice | 78.8%likely range 72.6% to 84.0%, 117 answers | 68.0%likely range 54.4% to 79.1%, 111 answers |
| Wait for an appointment | 66.2%likely range 59.0% to 72.6%, 110 answers | 69.7%likely range 55.6% to 80.9%, 103 answers |
| Being listened to | 90.3%likely range 85.3% to 93.7%, 116 answers | 80.9%likely range 68.0% to 89.4%, 108 answers |
| Care and concern | 89.4%likely range 84.3% to 92.9%, 118 answers | 79.6%likely range 66.7% to 88.4%, 110 answers |
| Confidence and trust | 93.7%likely range 89.3% to 96.4%, 115 answers | 90.0%likely range 78.7% to 95.6%, 109 answers |
| Involvement in decisions | 97.9%likely range 94.5% to 99.2%, 109 answers | 88.2%likely range 76.2% to 94.6%, 105 answers |
| Needs met | 93.2%likely range 88.7% to 96.0%, 115 answers | 87.3%likely range 75.6% to 93.8%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.1%likely range 79.2% to 97.3%, 38 patients | 87.6%likely range 79.6% to 92.8%, 97 patients |
| Children at 18 months | 95.3%likely range 84.5% to 98.7%, 43 patients | 83.5%likely range 75.6% to 89.2%, 115 patients |
| Children at 5 years | 90.0%likely range 79.9% to 95.3%, 60 patients | 87.1%likely range 79.8% to 92.0%, 116 patients |
| Women aged 25 to 49 | 66.2%likely range 62.9% to 69.3%, 842 patients | 73.7%likely range 71.5% to 75.8%, 1,592 patients |
| Women aged 50 to 64 | 62.4%likely range 58.0% to 66.7%, 482 patients | 75.7%likely range 72.7% to 78.4%, 872 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,670August 2026 | 10,323August 2026 |
| Primary care network | South Sefton PCN | South Sefton PCN |
| Phone | 0151 5202487 | 0151 5261121 |
| Friends and Family Test (its own feedback) | 100.0% good or very good8 answers, June 2026 | 97.3% good or very good149 answers, June 2026 |
| Appointments (one month) | 1,530 in August 2026Same day 52.7%; face to face 76.6% | 2,965 in August 2026Same day 48.8%; face to face 64.9% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums2,798 patients per permanent GP | 4.6 qualified permanent8.1 including trainees and locums2,225 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.