Hackney · Compare
Lower Clapton General Practice vs Athena Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lower Clapton General Practice and Athena Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lower Clapton General PracticeE5 0RD | Athena Medical CentreE5 0QP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.5likely range 72.1 to 94.584 survey answers | 87.7likely range 83.5 to 90.695 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 91.0%likely range 66.3% to 98.1%, 84 answers | 91.3%likely range 86.4% to 94.6%, 95 answers |
| Access (mean of the two below) | 85.7%likely range 82.8% to 88.1% | 79.1%likely range 71.2% to 84.9% |
| Appointments within two weeks of booking | 93.8%likely range 90.7% to 96.0%, 5,131 appointmentsClearly higher | 75.6%likely range 62.3% to 85.4%, 772 appointments |
| Calls answered by the practice | 77.5%likely range 72.5% to 81.8%, 6,448 calls | 82.4%likely range 73.7% to 88.7%, 2,034 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 73.7%likely range 45.9% to 90.3%, 74 answers | 81.4%likely range 75.0% to 86.4%, 92 answers |
| Reception and admin team | 90.8%likely range 65.0% to 98.1%, 79 answers | 95.4%likely range 91.3% to 97.6%, 93 answers |
| Having a preferred professional | 48.1%likely range 25.1% to 71.9%, 82 answers | 48.6%likely range 41.3% to 55.9%, 92 answers |
| Seeing your preferred professional | 45.7%likely range 17.3% to 77.2%, 42 answers | 50.2%likely range 39.9% to 60.5%, 46 answers |
| Knowing the next step | 89.0%likely range 63.1% to 97.5%, 80 answers | 95.1%likely range 90.9% to 97.5%, 90 answers |
| Contacting the practice | 79.5%likely range 53.4% to 92.9%, 84 answers | 90.4%likely range 85.1% to 93.9%, 92 answers |
| Wait for an appointment | 86.5%likely range 57.2% to 96.9%, 66 answers | 71.1%likely range 63.7% to 77.6%, 83 answers |
| Being listened to | 90.2%likely range 64.9% to 97.9%, 82 answers | 91.1%likely range 85.9% to 94.5%, 90 answers |
| Care and concern | 88.3%likely range 62.6% to 97.1%, 82 answers | 90.5%likely range 85.2% to 94.1%, 89 answers |
| Confidence and trust | 96.8%likely range 73.0% to 99.7%, 80 answers | 99.3%likely range 96.6% to 99.9%, 88 answers |
| Involvement in decisions | 93.1%likely range 67.2% to 98.9%, 76 answers | 95.2%likely range 90.8% to 97.6%, 86 answers |
| Needs met | 94.1%likely range 68.6% to 99.2%, 76 answers | 96.3%likely range 92.2% to 98.3%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.7%likely range 68.7% to 84.6%, 103 patients | 90.3%likely range 75.1% to 96.7%, 31 patients |
| Children at 18 months | 66.7%likely range 57.5% to 74.7%, 111 patients | 72.1%likely range 57.3% to 83.3%, 43 patients |
| Children at 5 years | 68.5%likely range 59.9% to 76.1%, 124 patients | 83.3%likely range 66.4% to 92.7%, 30 patients |
| Women aged 25 to 49 | 72.3%likely range 70.8% to 73.8%, 3,471 patients | 62.9%likely range 59.9% to 65.8%, 1,037 patients |
| Women aged 50 to 64 | 79.4%likely range 77.1% to 81.6%, 1,253 patients | 75.7%likely range 71.2% to 79.6%, 399 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,755August 2026 | 4,618August 2026 |
| Primary care network | Hackney Marshes PCN | Hackney Marshes PCN |
| Phone | 020 89867111 | 020 89856675 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 6,657 in August 2026Same day 65.6%; face to face 97.4% | 1,595 in August 2026Same day 32.5%; face to face 62.9% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.9 qualified permanent13.7 including trainees and locums1,350 patients per permanent GP | 3.2 qualified permanent3.2 including trainees and locums1,425 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.