Southampton · Compare
Lordshill Health Centre vs Aldermoor Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lordshill Health Centre and Aldermoor Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lordshill Health CentreSO16 8HY | Aldermoor SurgerySO16 5ST |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.2likely range 73.5 to 86.7107 survey answers | 81.3likely range 76.3 to 85.297 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.3%likely range 67.4% to 86.2%, 107 answers | 81.2%likely range 74.3% to 86.6%, 97 answers |
| Access (mean of the two below) | 87.7%likely range 85.0% to 89.9%Clearly higher | 81.2%likely range 77.2% to 84.5% |
| Appointments within two weeks of booking | 91.4%likely range 87.8% to 94.0%, 4,826 appointments | 98.5%likely range 94.7% to 99.6%, 2,005 appointmentsClearly higher |
| Calls answered by the practice | 84.0%likely range 79.8% to 87.5%, 7,436 callsClearly higher | 63.8%likely range 56.8% to 70.3%, 4,004 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.5%likely range 63.1% to 83.3%, 103 answers | 69.5%likely range 61.6% to 76.5%, 92 answers |
| Reception and admin team | 81.0%likely range 70.2% to 88.6%, 103 answers | 87.8%likely range 81.7% to 92.1%, 97 answers |
| Having a preferred professional | 36.2%likely range 26.0% to 47.7%, 107 answers | 41.0%likely range 33.5% to 48.9%, 98 answers |
| Seeing your preferred professional | 64.6%likely range 46.1% to 79.6%, 43 answers | 44.4%likely range 31.4% to 58.2%, 33 answers |
| Knowing the next step | 80.7%likely range 69.9% to 88.3%, 103 answers | 90.2%likely range 84.3% to 94.1%, 93 answers |
| Contacting the practice | 70.7%likely range 59.2% to 80.1%, 105 answers | 85.3%likely range 78.8% to 90.1%, 97 answers |
| Wait for an appointment | 72.7%likely range 60.8% to 82.0%, 97 answers | 54.9%likely range 46.6% to 62.8%, 90 answers |
| Being listened to | 91.9%likely range 83.0% to 96.4%, 102 answers | 92.2%likely range 86.8% to 95.5%, 96 answers |
| Care and concern | 86.8%likely range 76.8% to 92.9%, 103 answers | 94.8%likely range 90.1% to 97.4%, 96 answers |
| Confidence and trust | 91.2%likely range 82.0% to 95.9%, 100 answers | 98.1%likely range 94.4% to 99.4%, 96 answers |
| Involvement in decisions | 90.6%likely range 81.2% to 95.6%, 98 answers | 94.6%likely range 89.5% to 97.3%, 90 answers |
| Needs met | 93.4%likely range 85.0% to 97.3%, 103 answers | 95.5%likely range 90.9% to 97.8%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 85.9% to 94.9%, 152 patients | 89.0%likely range 79.8% to 94.3%, 73 patients |
| Children at 18 months | 91.1%likely range 85.7% to 94.6%, 158 patients | 92.3%likely range 83.2% to 96.7%, 65 patients |
| Children at 5 years | 90.9%likely range 85.5% to 94.4%, 164 patients | 78.2%likely range 69.2% to 85.2%, 101 patients |
| Women aged 25 to 49 | 68.4%likely range 66.6% to 70.2%, 2,657 patients | 60.4%likely range 57.8% to 62.8%, 1,453 patients |
| Women aged 50 to 64 | 70.6%likely range 67.9% to 73.2%, 1,141 patients | 67.6%likely range 63.8% to 71.1%, 638 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,728August 2026 | 8,219August 2026 |
| Primary care network | Southampton West PCN | Southampton West PCN |
| Phone | 02380 738144 | 023 80241000 |
| Friends and Family Test (its own feedback) | 92.6% good or very good337 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 8,196 in August 2026Same day 47.7%; face to face 39.9% | 3,917 in August 2026Same day 44.4%; face to face 46.9% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.9 qualified permanent13.6 including trainees and locums1,355 patients per permanent GP | 4.8 qualified permanent6.7 including trainees and locums1,722 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.