Basildon · Compare
London Road Surgery vs Swanwood Partnership
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
London Road Surgery and Swanwood Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | London Road SurgerySS12 0AA | Swanwood PartnershipSS12 0AG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.3likely range 62.4 to 89.589 survey answers | 81.8likely range 75.5 to 86.493 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.8%likely range 54.2% to 92.9%, 89 answers | 83.0%likely range 74.2% to 89.2%, 93 answers |
| Access (mean of the two below) | 81.4%likely range 77.4% to 84.5% | 79.0%likely range 74.2% to 83.2% |
| Appointments within two weeks of booking | 86.8%likely range 81.4% to 90.8%, 3,100 appointments | 95.7%likely range 91.5% to 97.8%, 2,608 appointmentsClearly higher |
| Calls answered by the practice | 75.9%likely range 70.1% to 80.8%, 5,075 calls | 62.3%likely range 53.6% to 70.3%, 2,651 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 37.8%likely range 17.5% to 63.4%, 83 answers | 40.8%likely range 31.2% to 51.2%, 87 answers |
| Reception and admin team | 80.4%likely range 54.6% to 93.4%, 87 answers | 74.3%likely range 64.7% to 82.0%, 92 answers |
| Having a preferred professional | 49.1%likely range 26.3% to 72.2%, 88 answers | 30.5%likely range 22.1% to 40.3%, 93 answers |
| Seeing your preferred professional | 22.1%likely range 5.0% to 60.2%, 40 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 70.3%likely range 44.1% to 87.7%, 84 answers | 78.4%likely range 69.0% to 85.6%, 90 answers |
| Contacting the practice | 61.8%likely range 36.9% to 81.8%, 88 answers | 69.3%likely range 59.5% to 77.6%, 94 answers |
| Wait for an appointment | 70.0%likely range 43.5% to 87.6%, 82 answers | 67.1%likely range 56.4% to 76.3%, 81 answers |
| Being listened to | 88.6%likely range 63.7% to 97.2%, 87 answers | 82.5%likely range 73.6% to 88.8%, 93 answers |
| Care and concern | 85.0%likely range 59.5% to 95.6%, 87 answers | 78.7%likely range 69.5% to 85.7%, 93 answers |
| Confidence and trust | 92.9%likely range 68.9% to 98.7%, 87 answers | 95.3%likely range 89.0% to 98.0%, 93 answers |
| Involvement in decisions | 88.8%likely range 63.8% to 97.3%, 87 answers | 90.3%likely range 82.5% to 94.8%, 89 answers |
| Needs met | 89.8%likely range 65.3% to 97.7%, 88 answers | 94.3%likely range 87.6% to 97.4%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 89.8% to 97.5%, 136 patients | 85.4%likely range 71.6% to 93.1%, 41 patients |
| Children at 18 months | 87.1%likely range 81.3% to 91.3%, 171 patients | 79.1%likely range 67.9% to 87.1%, 67 patients |
| Children at 5 years | 90.0%likely range 84.6% to 93.7%, 170 patients | 89.3%likely range 80.3% to 94.5%, 75 patients |
| Women aged 25 to 49 | 78.1%likely range 76.4% to 79.8%, 2,370 patients | 73.0%likely range 70.3% to 75.6%, 1,046 patients |
| Women aged 50 to 64 | 80.3%likely range 77.9% to 82.4%, 1,180 patients | 76.4%likely range 72.7% to 79.7%, 559 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,442August 2026 | 6,731August 2026 |
| Primary care network | Wickford PCN | Wickford PCN |
| Phone | 01268 765533 | 01268 562444 |
| Friends and Family Test (its own feedback) | 92.2% good or very good115 answers, June 2026 | 91.4% good or very good220 answers, June 2026 |
| Appointments (one month) | 3,747 in August 2026Same day 40.1%; face to face 92.5% | 4,617 in August 2026Same day 58.7%; face to face 38.2% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent5.4 including trainees and locums2,682 patients per permanent GP | 3.2 qualified permanent8.7 including trainees and locums2,103 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.