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London Road Health Centre vs Putnoe Medical Centre Partnership

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

London Road Health Centre and Putnoe Medical Centre Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLondon Road Health CentreMK42 0NTPutnoe Medical Centre PartnershipMK41 9JE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.5likely range 63.7 to 85.0114 survey answers76.9likely range 65.8 to 84.7112 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.6%likely range 57.3% to 87.7%, 114 answers75.7%likely range 59.9% to 86.7%, 112 answers
Access (mean of the two below)78.5%likely range 76.1% to 80.7%79.6%likely range 76.2% to 82.2%
Appointments within two weeks of booking96.0%likely range 94.5% to 97.1%, 13,326 appointmentsClearly higher89.1%likely range 85.7% to 91.7%, 6,338 appointments
Calls answered by the practice60.9%likely range 56.3% to 65.2%, 9,669 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone46.2%likely range 28.5% to 65.0%, 101 answers68.7%likely range 51.8% to 81.7%, 103 answers
Reception and admin team89.4%likely range 72.7% to 96.4%, 111 answers93.8%likely range 80.6% to 98.2%, 105 answers
Having a preferred professional26.2%likely range 13.5% to 44.5%, 114 answers27.9%likely range 16.1% to 43.9%, 112 answers
Seeing your preferred professionalNot shown: fewer than 30 answers39.6%likely range 16.3% to 68.9%, 31 answers
Knowing the next step89.9%likely range 72.8% to 96.7%, 106 answers92.2%likely range 78.7% to 97.4%, 108 answers
Contacting the practice76.9%likely range 58.4% to 88.8%, 110 answers76.3%likely range 60.4% to 87.2%, 110 answers
Wait for an appointment64.0%likely range 44.4% to 79.8%, 101 answers81.9%likely range 65.8% to 91.5%, 101 answers
Being listened to80.5%likely range 62.1% to 91.2%, 108 answers84.6%likely range 69.4% to 93.0%, 108 answers
Care and concern85.5%likely range 67.7% to 94.3%, 108 answers82.4%likely range 66.9% to 91.6%, 107 answers
Confidence and trust91.2%likely range 74.5% to 97.3%, 107 answers84.6%likely range 69.4% to 93.0%, 108 answers
Involvement in decisions86.2%likely range 67.8% to 94.9%, 101 answers87.6%likely range 72.6% to 94.9%, 104 answers
Needs met85.5%likely range 67.6% to 94.3%, 107 answers84.1%likely range 68.7% to 92.7%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.1%likely range 81.5% to 89.7%, 274 patients92.9%likely range 88.0% to 95.9%, 169 patients
Children at 18 months85.2%likely range 80.5% to 88.9%, 270 patients91.1%likely range 86.0% to 94.5%, 180 patients
Children at 5 years84.0%likely range 79.6% to 87.7%, 313 patients86.9%likely range 81.6% to 90.8%, 206 patients
Women aged 25 to 4960.7%likely range 59.3% to 62.2%, 4,507 patients64.0%likely range 62.3% to 65.7%, 3,097 patients
Women aged 50 to 6469.3%likely range 67.1% to 71.4%, 1,774 patients68.7%likely range 66.3% to 71.0%, 1,511 patients
Facts (NHS England, not part of the grade)
Registered patients22,869August 202617,987August 2026
Primary care networkEast Bedford PCNEast Bedford PCN
Phone01234 26685101234 319992
Friends and Family Test (its own feedback)69.7% good or very good33 answers, June 2026No results for June 2026
Appointments (one month)18,188 in August 2026Same day 50.1%; face to face 37.2%8,285 in August 2026Same day 41.5%; face to face 41.8%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.9 qualified permanent10.8 including trainees and locums3,330 patients per permanent GP10.5 qualified permanent14.8 including trainees and locums1,713 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences