Bedford · Compare
London Road Health Centre vs Linden Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
London Road Health Centre and Linden Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | London Road Health CentreMK42 0NT | Linden Road SurgeryMK40 2DQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.5likely range 63.7 to 85.0114 survey answers | 85.8likely range 81.5 to 88.990 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.6%likely range 57.3% to 87.7%, 114 answers | 86.9%likely range 81.3% to 91.0%, 90 answers |
| Access (mean of the two below) | 78.5%likely range 76.1% to 80.7% | 83.1%likely range 76.8% to 86.7% |
| Appointments within two weeks of booking | 96.0%likely range 94.5% to 97.1%, 13,326 appointments | 92.6%likely range 86.3% to 96.2%, 1,740 appointments |
| Calls answered by the practice | 60.9%likely range 56.3% to 65.2%, 9,669 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.2%likely range 28.5% to 65.0%, 101 answers | 71.2%likely range 64.2% to 77.3%, 87 answers |
| Reception and admin team | 89.4%likely range 72.7% to 96.4%, 111 answers | 92.2%likely range 87.3% to 95.2%, 88 answers |
| Having a preferred professional | 26.2%likely range 13.5% to 44.5%, 114 answers | 32.4%likely range 26.1% to 39.5%, 89 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 44.5%likely range 32.5% to 57.1%, 30 answers |
| Knowing the next step | 89.9%likely range 72.8% to 96.7%, 106 answers | 86.7%likely range 80.7% to 91.0%, 81 answers |
| Contacting the practice | 76.9%likely range 58.4% to 88.8%, 110 answers | 87.1%likely range 81.6% to 91.2%, 89 answers |
| Wait for an appointment | 64.0%likely range 44.4% to 79.8%, 101 answers | 67.9%likely range 60.5% to 74.6%, 80 answers |
| Being listened to | 80.5%likely range 62.1% to 91.2%, 108 answers | 93.0%likely range 88.3% to 95.9%, 86 answers |
| Care and concern | 85.5%likely range 67.7% to 94.3%, 108 answers | 91.6%likely range 86.5% to 94.9%, 83 answers |
| Confidence and trust | 91.2%likely range 74.5% to 97.3%, 107 answers | 95.5%likely range 91.3% to 97.7%, 84 answers |
| Involvement in decisions | 86.2%likely range 67.8% to 94.9%, 101 answers | 96.8%likely range 92.7% to 98.6%, 76 answers |
| Needs met | 85.5%likely range 67.6% to 94.3%, 107 answers | 92.3%likely range 87.3% to 95.4%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.1%likely range 81.5% to 89.7%, 274 patients | 90.1%likely range 81.0% to 95.1%, 71 patients |
| Children at 18 months | 85.2%likely range 80.5% to 88.9%, 270 patients | 82.1%likely range 72.6% to 88.9%, 84 patients |
| Children at 5 years | 84.0%likely range 79.6% to 87.7%, 313 patients | 80.5%likely range 70.6% to 87.6%, 82 patients |
| Women aged 25 to 49 | 60.7%likely range 59.3% to 62.2%, 4,507 patients | 58.9%likely range 56.0% to 61.8%, 1,081 patients |
| Women aged 50 to 64 | 69.3%likely range 67.1% to 71.4%, 1,774 patients | 66.5%likely range 62.1% to 70.7%, 463 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,869August 2026 | 6,190August 2026 |
| Primary care network | East Bedford PCN | East Bedford PCN |
| Phone | 01234 266851 | 01234 273272 |
| Friends and Family Test (its own feedback) | 69.7% good or very good33 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 18,188 in August 2026Same day 50.1%; face to face 37.2% | 2,844 in August 2026Same day 37.1%; face to face 85.7% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.9 qualified permanent10.8 including trainees and locums3,330 patients per permanent GP | 4.3 qualified permanent4.3 including trainees and locums1,433 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.