St Albans · Compare
Lodge,highfield & Redbourn vs Harvey Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lodge,highfield & Redbourn and Harvey Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lodge,highfield & RedbournAL3 5NP | Harvey Group PracticeAL3 5HB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.4likely range 69.7 to 92.786 survey answers | 79.3likely range 72.2 to 84.5122 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.6%likely range 62.2% to 94.8%, 86 answers | 80.5%likely range 70.5% to 87.6%, 122 answers |
| Access (mean of the two below) | 87.2%likely range 81.5% to 91.1%Clearly higher | 76.5%likely range 71.7% to 80.5% |
| Appointments within two weeks of booking | 94.0%likely range 88.3% to 97.0%, 1,887 appointments | 85.9%likely range 80.2% to 90.1%, 2,884 appointments |
| Calls answered by the practice | 80.3%likely range 70.4% to 87.5%, 1,704 calls | 66.9%likely range 59.3% to 73.8%, 3,300 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 37.8%likely range 18.9% to 61.3%, 79 answers | 51.9%likely range 40.6% to 63.0%, 110 answers |
| Reception and admin team | 78.3%likely range 54.7% to 91.5%, 82 answers | 78.3%likely range 67.9% to 86.1%, 116 answers |
| Having a preferred professional | 29.8%likely range 13.8% to 52.8%, 86 answers | 21.5%likely range 14.0% to 31.6%, 123 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.1%likely range 72.8% to 99.0%, 80 answers | 87.3%likely range 78.0% to 93.1%, 114 answers |
| Contacting the practice | 75.6%likely range 52.2% to 89.8%, 84 answers | 75.5%likely range 65.0% to 83.7%, 119 answers |
| Wait for an appointment | 75.0%likely range 51.0% to 89.6%, 80 answers | 76.9%likely range 66.1% to 85.0%, 112 answers |
| Being listened to | 98.1%likely range 78.8% to 99.9%, 83 answers | 94.7%likely range 87.2% to 97.9%, 115 answers |
| Care and concern | 96.6%likely range 76.7% to 99.6%, 83 answers | 94.6%likely range 87.0% to 97.9%, 114 answers |
| Confidence and trust | 98.9%likely range 80.3% to 100.0%, 84 answers | 97.1%likely range 90.6% to 99.1%, 117 answers |
| Involvement in decisions | 100.0%likely range 81.7% to 100.0%, 82 answers | 95.8%likely range 88.5% to 98.6%, 110 answers |
| Needs met | 100.0%likely range 82.0% to 100.0%, 84 answers | 92.9%likely range 84.9% to 96.8%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.9%likely range 81.5% to 92.3%, 141 patients | 93.3%likely range 85.3% to 97.1%, 75 patients |
| Children at 18 months | 91.6%likely range 86.1% to 95.0%, 154 patients | 90.7%likely range 83.8% to 94.9%, 108 patients |
| Children at 5 years | 91.9%likely range 86.9% to 95.1%, 173 patients | 93.3%likely range 87.4% to 96.6%, 120 patients |
| Women aged 25 to 49 | 71.6%likely range 70.0% to 73.2%, 3,143 patients | 69.3%likely range 67.3% to 71.2%, 2,246 patients |
| Women aged 50 to 64 | 79.0%likely range 77.2% to 80.7%, 2,036 patients | 77.3%likely range 75.0% to 79.5%, 1,306 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,703August 2026 | 13,463August 2026 |
| Primary care network | Halo PCN | Halo PCN |
| Phone | 01727 853107 | 01727 831888 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 92.9% good or very good28 answers, June 2026 |
| Appointments (one month) | 5,639 in August 2026Same day 40.7%; face to face 53.9% | 4,285 in August 2026Same day 50.0%; face to face 36.9% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.48England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.2 qualified permanent16.6 including trainees and locums1,757 patients per permanent GP | 7.3 qualified permanent9.6 including trainees and locums1,846 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.