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Lockswood Surgery vs Brook Lane Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Brook Lane Surgery’s Practice Grade is clearly higher than Lockswood Surgery’s: its likely range lies wholly above.

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Side by side

MeasureLockswood SurgerySO31 6DXBrook Lane SurgerySO31 7DQ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade60.9likely range 51.3 to 69.4107 survey answers77.1likely range 72.3 to 81.2138 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good70.2%likely range 58.7% to 79.6%, 107 answers75.2%likely range 68.5% to 80.9%, 138 answers
Access (mean of the two below)39.1%likely range 21.8% to 56.7%81.5%likely range 77.4% to 84.5%Clearly higher
Appointments within two weeks of booking48.6%likely range 31.3% to 66.2%, 424 appointments90.5%likely range 83.8% to 94.6%, 1,791 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data72.5%likely range 67.6% to 76.9%, 7,324 calls
More survey questions (not part of the grade)
Getting through on the phone47.2%likely range 35.3% to 59.4%, 94 answers48.6%likely range 41.3% to 55.9%, 133 answers
Reception and admin team83.5%likely range 72.7% to 90.5%, 100 answers79.7%likely range 73.1% to 84.9%, 134 answers
Having a preferred professional13.9%likely range 7.7% to 23.9%, 106 answers23.5%likely range 17.9% to 30.2%, 137 answers
Seeing your preferred professionalNot shown: fewer than 30 answers26.3%likely range 16.0% to 40.2%, 38 answers
Knowing the next step81.6%likely range 70.6% to 89.1%, 100 answers80.8%likely range 74.3% to 85.9%, 133 answers
Contacting the practice64.4%likely range 52.5% to 74.7%, 103 answers70.3%likely range 63.3% to 76.6%, 135 answers
Wait for an appointment54.9%likely range 42.6% to 66.5%, 95 answers58.3%likely range 50.6% to 65.6%, 123 answers
Being listened to85.2%likely range 74.6% to 91.8%, 99 answers87.8%likely range 82.1% to 91.9%, 132 answers
Care and concern86.0%likely range 75.7% to 92.4%, 101 answers90.3%likely range 85.0% to 93.9%, 132 answers
Confidence and trust97.3%likely range 90.0% to 99.3%, 98 answers91.9%likely range 86.9% to 95.1%, 132 answers
Involvement in decisions91.8%likely range 81.7% to 96.6%, 86 answers91.0%likely range 85.7% to 94.5%, 127 answers
Needs met86.4%likely range 76.2% to 92.6%, 101 answers89.7%likely range 84.3% to 93.4%, 133 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.2%likely range 88.3% to 98.1%, 83 patients93.5%likely range 86.6% to 97.0%, 93 patients
Children at 18 months92.8%likely range 85.8% to 96.5%, 97 patients96.2%likely range 90.5% to 98.5%, 104 patients
Children at 5 years96.2%likely range 90.7% to 98.5%, 106 patients96.2%likely range 91.4% to 98.4%, 132 patients
Women aged 25 to 4975.8%likely range 73.8% to 77.7%, 1,859 patients77.9%likely range 76.0% to 79.7%, 2,005 patients
Women aged 50 to 6481.2%likely range 79.2% to 83.1%, 1,582 patients81.4%likely range 79.2% to 83.4%, 1,289 patients
Facts (NHS England, not part of the grade)
Registered patients14,038August 202613,532August 2026
Primary care networkCoastal Fareham & Gosport PCNCoastal Fareham & Gosport PCN
Phone01489 57670801489 575191
Friends and Family Test (its own feedback)93.2% good or very good323 answers, June 202698.5% good or very good205 answers, June 2026
Appointments (one month)5,144 in August 2026Same day 32.0%; face to face 79.5%5,600 in August 2026Same day 40.7%; face to face 61.3%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.59England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.2 qualified permanent5.2 including trainees and locums2,728 patients per permanent GP5.4 qualified permanent6.3 including trainees and locums2,498 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences