Walsall · Compare
Lockfield Surgery vs Willenhall Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lockfield Surgery and Willenhall Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lockfield SurgeryWV13 2DR | Willenhall Medical CentreWV13 2DR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.9likely range 65.5 to 86.395 survey answers | 90.6likely range 84.6 to 93.895 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.3%likely range 57.7% to 87.3%, 95 answers | 91.4%likely range 83.0% to 95.9%, 95 answers |
| Access (mean of the two below) | 83.7%likely range 80.6% to 86.2% | 88.5%likely range 84.6% to 91.2% |
| Appointments within two weeks of booking | 98.4%likely range 95.0% to 99.5%, 2,457 appointments | 93.4%likely range 88.6% to 96.2%, 2,592 appointments |
| Calls answered by the practice | 69.0%likely range 63.7% to 73.9%, 6,539 calls | 83.5%likely range 77.4% to 88.2%, 3,733 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.3%likely range 45.4% to 78.2%, 94 answers | 92.4%likely range 84.1% to 96.6%, 92 answers |
| Reception and admin team | 80.6%likely range 63.3% to 90.9%, 94 answers | 89.8%likely range 81.0% to 94.8%, 94 answers |
| Having a preferred professional | 32.0%likely range 18.1% to 49.9%, 94 answers | 37.8%likely range 27.8% to 48.9%, 95 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 61.7%likely range 42.5% to 77.8%, 33 answers |
| Knowing the next step | 75.9%likely range 57.7% to 88.0%, 89 answers | 95.6%likely range 88.2% to 98.5%, 90 answers |
| Contacting the practice | 71.1%likely range 53.0% to 84.2%, 93 answers | 83.2%likely range 73.2% to 90.0%, 93 answers |
| Wait for an appointment | 59.8%likely range 40.6% to 76.3%, 80 answers | 65.9%likely range 54.5% to 75.7%, 91 answers |
| Being listened to | 82.9%likely range 65.8% to 92.5%, 93 answers | 91.3%likely range 82.8% to 95.8%, 94 answers |
| Care and concern | 80.4%likely range 62.8% to 90.8%, 92 answers | 89.6%likely range 80.8% to 94.6%, 95 answers |
| Confidence and trust | 92.5%likely range 77.1% to 97.8%, 91 answers | 94.7%likely range 87.1% to 97.9%, 92 answers |
| Involvement in decisions | 90.5%likely range 73.9% to 97.0%, 85 answers | 92.7%likely range 84.6% to 96.7%, 93 answers |
| Needs met | 91.0%likely range 75.2% to 97.1%, 91 answers | 91.0%likely range 82.3% to 95.7%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.8%likely range 76.7% to 90.4%, 105 patients | 90.9%likely range 82.4% to 95.5%, 77 patients |
| Children at 18 months | 87.3%likely range 79.4% to 92.4%, 102 patients | 90.1%likely range 82.7% to 94.5%, 101 patients |
| Children at 5 years | 82.7%likely range 74.0% to 88.9%, 98 patients | 92.2%likely range 84.8% to 96.2%, 90 patients |
| Women aged 25 to 49 | 69.1%likely range 66.8% to 71.3%, 1,618 patients | 66.0%likely range 63.3% to 68.5%, 1,263 patients |
| Women aged 50 to 64 | 72.7%likely range 69.7% to 75.5%, 887 patients | 74.3%likely range 70.2% to 78.0%, 490 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,543August 2026 | 6,845August 2026 |
| Primary care network | Walsall West 2 PCN | Walsall West 2 PCN |
| Phone | 01902 639000 | 01922 600900 |
| Friends and Family Test (its own feedback) | 93.0% good or very good272 answers, June 2026 | 91.2% good or very good137 answers, June 2026 |
| Appointments (one month) | 4,981 in August 2026Same day 23.4%; face to face 46.1% | 3,263 in August 2026Same day 35.9%; face to face 64.0% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent3.1 including trainees and locums5,272 patients per permanent GP | 2.6 qualified permanent4.4 including trainees and locums2,580 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.