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Lockfield Surgery vs Lockstown Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Lockfield Surgery and Lockstown Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLockfield SurgeryWV13 2DRLockstown PracticeWV13 2DR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.9likely range 65.5 to 86.395 survey answers83.7likely range 78.3 to 87.4115 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good75.3%likely range 57.7% to 87.3%, 95 answers86.7%likely range 79.3% to 91.7%, 115 answers
Access (mean of the two below)83.7%likely range 80.6% to 86.2%76.4%likely range 71.2% to 80.7%
Appointments within two weeks of booking98.4%likely range 95.0% to 99.5%, 2,457 appointmentsClearly higher76.4%likely range 68.6% to 82.7%, 2,089 appointments
Calls answered by the practice69.0%likely range 63.7% to 73.9%, 6,539 calls76.3%likely range 69.5% to 82.1%, 3,589 calls
More survey questions (not part of the grade)
Getting through on the phone63.3%likely range 45.4% to 78.2%, 94 answers62.2%likely range 53.0% to 70.7%, 112 answers
Reception and admin team80.6%likely range 63.3% to 90.9%, 94 answers88.5%likely range 81.5% to 93.1%, 117 answers
Having a preferred professional32.0%likely range 18.1% to 49.9%, 94 answers36.8%likely range 28.5% to 45.9%, 115 answers
Seeing your preferred professionalNot shown: fewer than 30 answers41.8%likely range 29.1% to 55.7%, 50 answers
Knowing the next step75.9%likely range 57.7% to 88.0%, 89 answers84.8%likely range 77.0% to 90.3%, 113 answers
Contacting the practice71.1%likely range 53.0% to 84.2%, 93 answers76.7%likely range 68.2% to 83.4%, 116 answers
Wait for an appointment59.8%likely range 40.6% to 76.3%, 80 answers49.1%likely range 39.8% to 58.5%, 106 answers
Being listened to82.9%likely range 65.8% to 92.5%, 93 answers94.1%likely range 88.1% to 97.2%, 112 answers
Care and concern80.4%likely range 62.8% to 90.8%, 92 answers93.6%likely range 87.4% to 96.8%, 112 answers
Confidence and trust92.5%likely range 77.1% to 97.8%, 91 answers95.1%likely range 89.3% to 97.8%, 111 answers
Involvement in decisions90.5%likely range 73.9% to 97.0%, 85 answers95.8%likely range 90.1% to 98.3%, 105 answers
Needs met91.0%likely range 75.2% to 97.1%, 91 answers95.9%likely range 90.5% to 98.3%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.8%likely range 76.7% to 90.4%, 105 patients89.7%likely range 80.2% to 94.9%, 68 patients
Children at 18 months87.3%likely range 79.4% to 92.4%, 102 patients91.9%likely range 83.4% to 96.2%, 74 patients
Children at 5 years82.7%likely range 74.0% to 88.9%, 98 patients80.7%likely range 71.0% to 87.8%, 83 patients
Women aged 25 to 4969.1%likely range 66.8% to 71.3%, 1,618 patients74.0%likely range 71.5% to 76.3%, 1,295 patients
Women aged 50 to 6472.7%likely range 69.7% to 75.5%, 887 patients79.0%likely range 75.6% to 82.1%, 605 patients
Facts (NHS England, not part of the grade)
Registered patients10,543August 20267,542August 2026
Primary care networkWalsall West 2 PCNWalsall West 2 PCN
Phone01902 63900001902 600833
Friends and Family Test (its own feedback)93.0% good or very good272 answers, June 202691.7% good or very good360 answers, June 2026
Appointments (one month)4,981 in August 2026Same day 23.4%; face to face 46.1%3,554 in August 2026Same day 30.4%; face to face 72.0%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent3.1 including trainees and locums5,272 patients per permanent GP2.5 qualified permanent4.6 including trainees and locums3,041 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences