Harlow · Compare
Lister Medical Centre vs The Hamilton Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lister Medical Centre and The Hamilton Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lister Medical CentreCM18 6YJ | The Hamilton PracticeCM18 6LY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 61.3likely range 47.0 to 74.2122 survey answers | 79.9likely range 69.2 to 87.3101 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 56.7%likely range 36.3% to 75.1%, 122 answers | 76.8%likely range 61.6% to 87.2%, 101 answers |
| Access (mean of the two below) | 71.8%likely range 70.0% to 73.5% | 87.1%likely range 83.5% to 89.8%Clearly higher |
| Appointments within two weeks of booking | 98.5%likely range 96.9% to 99.3%, 6,892 appointmentsClearly higher | 91.5%likely range 87.0% to 94.5%, 3,266 appointments |
| Calls answered by the practice | 45.1%likely range 41.8% to 48.4%, 17,820 calls | 82.6%likely range 77.0% to 87.1%, 4,522 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 24.7%likely range 10.9% to 46.8%, 112 answers | 64.5%likely range 48.0% to 78.1%, 91 answers |
| Reception and admin team | 68.5%likely range 47.2% to 84.1%, 121 answers | 83.1%likely range 68.4% to 91.8%, 98 answers |
| Having a preferred professional | 32.4%likely range 16.5% to 53.6%, 121 answers | 41.1%likely range 27.2% to 56.7%, 100 answers |
| Seeing your preferred professional | 16.3%likely range 2.7% to 57.8%, 33 answers | 50.8%likely range 28.3% to 73.0%, 41 answers |
| Knowing the next step | 72.7%likely range 50.5% to 87.4%, 112 answers | 84.4%likely range 69.9% to 92.7%, 98 answers |
| Contacting the practice | 54.4%likely range 33.9% to 73.4%, 118 answers | 75.0%likely range 59.7% to 85.9%, 101 answers |
| Wait for an appointment | 53.3%likely range 31.4% to 73.9%, 100 answers | 73.0%likely range 56.7% to 84.8%, 91 answers |
| Being listened to | 76.3%likely range 54.6% to 89.6%, 116 answers | 86.0%likely range 71.5% to 93.7%, 96 answers |
| Care and concern | 74.1%likely range 52.1% to 88.3%, 113 answers | 84.0%likely range 69.1% to 92.5%, 95 answers |
| Confidence and trust | 80.2%likely range 58.4% to 92.1%, 113 answers | 89.0%likely range 74.9% to 95.6%, 94 answers |
| Involvement in decisions | 85.3%likely range 63.7% to 95.1%, 109 answers | 84.6%likely range 69.6% to 93.0%, 92 answers |
| Needs met | 83.1%likely range 61.8% to 93.7%, 115 answers | 84.2%likely range 69.5% to 92.6%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.6%likely range 78.2% to 87.8%, 225 patients | 84.7%likely range 77.2% to 90.1%, 118 patients |
| Children at 18 months | 78.5%likely range 72.4% to 83.5%, 209 patients | 82.3%likely range 74.6% to 88.0%, 124 patients |
| Children at 5 years | 79.7%likely range 74.2% to 84.4%, 237 patients | 86.8%likely range 80.5% to 91.3%, 152 patients |
| Women aged 25 to 49 | 69.5%likely range 68.0% to 70.9%, 3,681 patients | 74.5%likely range 72.5% to 76.5%, 1,881 patients |
| Women aged 50 to 64 | 78.4%likely range 76.2% to 80.4%, 1,511 patients | 72.5%likely range 69.5% to 75.3%, 910 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,836August 2026 | 11,062August 2026 |
| Primary care network | Harlow South PCN | Harlow South PCN |
| Phone | 01279 639791 | 01279 215415 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 8,501 in August 2026Same day 62.0%; face to face 48.6% | 7,005 in August 2026Same day 53.8%; face to face 85.9% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent13.6 including trainees and locums2,994 patients per permanent GP | 5.0 qualified permanent9.6 including trainees and locums2,207 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.