Dacorum · Compare
Lincoln House Surgery vs Bennetts End Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lincoln House Surgery and Bennetts End Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lincoln House SurgeryHP3 9SQ | Bennetts End SurgeryHP3 9LY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 57.4 to 79.7123 survey answers | 71.3likely range 63.2 to 77.8126 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.8%likely range 49.0% to 80.8%, 123 answers | 71.7%likely range 60.3% to 80.9%, 126 answers |
| Access (mean of the two below) | 77.0%likely range 74.1% to 79.6% | 70.1%likely range 65.6% to 74.1% |
| Appointments within two weeks of booking | 76.4%likely range 72.1% to 80.3%, 6,340 appointments | 76.6%likely range 70.6% to 81.7%, 3,362 appointments |
| Calls answered by the practice | 77.4%likely range 73.6% to 80.9%, 10,573 callsClearly higher | 63.5%likely range 56.8% to 69.7%, 4,355 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.8%likely range 20.7% to 54.5%, 111 answers | 43.7%likely range 32.4% to 55.7%, 117 answers |
| Reception and admin team | 83.8%likely range 66.5% to 93.1%, 116 answers | 75.9%likely range 64.3% to 84.6%, 118 answers |
| Having a preferred professional | 19.6%likely range 9.3% to 36.9%, 122 answers | 44.2%likely range 33.2% to 55.8%, 126 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 50.0%likely range 33.0% to 66.9%, 54 answers |
| Knowing the next step | 87.8%likely range 70.9% to 95.5%, 113 answers | 91.1%likely range 81.6% to 95.9%, 115 answers |
| Contacting the practice | 59.2%likely range 41.4% to 74.8%, 120 answers | 63.2%likely range 51.4% to 73.6%, 123 answers |
| Wait for an appointment | 58.2%likely range 39.0% to 75.2%, 101 answers | 69.1%likely range 56.2% to 79.6%, 101 answers |
| Being listened to | 86.2%likely range 69.2% to 94.5%, 116 answers | 84.1%likely range 73.5% to 91.0%, 118 answers |
| Care and concern | 78.5%likely range 60.5% to 89.7%, 115 answers | 85.7%likely range 75.3% to 92.1%, 119 answers |
| Confidence and trust | 92.3%likely range 76.7% to 97.7%, 115 answers | 87.1%likely range 77.1% to 93.2%, 120 answers |
| Involvement in decisions | 94.5%likely range 79.2% to 98.7%, 110 answers | 85.7%likely range 75.2% to 92.3%, 114 answers |
| Needs met | 84.5%likely range 67.5% to 93.5%, 118 answers | 84.9%likely range 74.4% to 91.6%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.5%likely range 82.2% to 89.9%, 304 patients | 87.2%likely range 80.7% to 91.8%, 141 patients |
| Children at 18 months | 84.0%likely range 79.3% to 87.7%, 293 patients | 84.5%likely range 76.8% to 90.0%, 116 patients |
| Children at 5 years | 84.3%likely range 79.8% to 88.0%, 300 patients | 89.2%likely range 83.3% to 93.1%, 157 patients |
| Women aged 25 to 49 | 63.4%likely range 62.1% to 64.8%, 4,723 patients | 75.2%likely range 73.5% to 76.9%, 2,374 patients |
| Women aged 50 to 64 | 68.8%likely range 66.6% to 71.0%, 1,650 patients | 84.3%likely range 82.3% to 86.2%, 1,315 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 23,514August 2026 | 14,796August 2026 |
| Primary care network | Delta PCN | Delta PCN |
| Phone | 01442 254366 | 01442 263511 |
| Friends and Family Test (its own feedback) | 92.1% good or very good227 answers, June 2026 | 96.9% good or very good262 answers, June 2026 |
| Appointments (one month) | 8,193 in August 2026Same day 38.9%; face to face 52.8% | 5,198 in August 2026Same day 33.6%; face to face 55.2% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent7.9 including trainees and locums3,448 patients per permanent GP | 7.2 qualified permanent10.8 including trainees and locums2,063 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.