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Lewisham Medical Centre vs Nightingale Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Nightingale Surgery’s Practice Grade is clearly higher than Lewisham Medical Centre’s: its likely range lies wholly above.

Add a third practiceAll practices in Lewisham

Side by side

MeasureLewisham Medical CentreSE13 5PJNightingale SurgerySE12 8NP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade66.2likely range 56.1 to 74.2111 survey answers83.2likely range 79.7 to 85.8122 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good71.5%likely range 57.3% to 82.5%, 111 answers89.5%likely range 85.5% to 92.4%, 122 answersClearly higher
Access (mean of the two below)53.8%likely range 47.0% to 60.1%68.2%likely range 61.2% to 74.0%Clearly higher
Appointments within two weeks of booking63.3%likely range 56.5% to 69.6%, 3,155 appointments77.7%likely range 70.7% to 83.5%, 2,474 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone54.1%likely range 39.5% to 68.0%, 104 answers79.3%likely range 74.1% to 83.6%, 113 answers
Reception and admin team85.7%likely range 72.5% to 93.2%, 105 answers89.6%likely range 85.6% to 92.6%, 121 answers
Having a preferred professional20.0%likely range 11.0% to 33.6%, 111 answers26.8%likely range 22.1% to 32.1%, 121 answers
Seeing your preferred professionalNot shown: fewer than 30 answers52.4%likely range 41.0% to 63.6%, 31 answers
Knowing the next step78.5%likely range 64.5% to 88.0%, 107 answers93.2%likely range 89.6% to 95.5%, 117 answers
Contacting the practice71.0%likely range 56.7% to 82.1%, 109 answers87.3%likely range 83.1% to 90.6%, 121 answers
Wait for an appointment45.3%likely range 31.0% to 60.4%, 97 answers54.8%likely range 48.9% to 60.6%, 111 answers
Being listened to86.2%likely range 73.0% to 93.5%, 104 answers87.6%likely range 83.3% to 90.9%, 119 answers
Care and concern82.9%likely range 69.1% to 91.3%, 104 answers89.0%likely range 84.9% to 92.1%, 119 answers
Confidence and trust88.8%likely range 75.9% to 95.2%, 102 answers95.6%likely range 92.6% to 97.4%, 118 answers
Involvement in decisions84.2%likely range 70.4% to 92.3%, 101 answers94.3%likely range 91.0% to 96.5%, 113 answers
Needs met77.7%likely range 63.3% to 87.5%, 104 answers95.3%likely range 92.2% to 97.2%, 118 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.2%likely range 82.2% to 92.4%, 153 patients81.7%likely range 73.4% to 87.8%, 109 patients
Children at 18 months82.8%likely range 76.1% to 87.9%, 157 patients77.1%likely range 67.0% to 84.8%, 83 patients
Children at 5 years58.4%likely range 50.0% to 66.3%, 137 patients69.4%likely range 59.0% to 78.2%, 85 patients
Women aged 25 to 4964.3%likely range 62.7% to 65.9%, 3,611 patients70.8%likely range 68.6% to 73.0%, 1,663 patients
Women aged 50 to 6475.1%likely range 72.2% to 77.9%, 901 patients81.3%likely range 77.8% to 84.3%, 551 patients
Facts (NHS England, not part of the grade)
Registered patients13,681August 20267,618August 2026
Primary care networkLewisham Alliance PCNLewisham Alliance PCN
Phone020 83180190020 30492180
Friends and Family Test (its own feedback)92.3% good or very good117 answers, June 202695.5% good or very good67 answers, June 2026
Appointments (one month)3,379 in August 2026Same day 21.3%; face to face 83.4%2,534 in August 2026Same day 36.4%; face to face 87.4%
Antibiotic items per STAR-PU (one year)0.31England 0.74, April 2025 to March 20260.45England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent4.0 including trainees and locums3,375 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums3,792 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences