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Leatside Surgery vs Catherine House Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Leatside Surgery and Catherine House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLeatside SurgeryTQ9 5JACatherine House SurgeryTQ9 5WB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.6likely range 76.1 to 90.6107 survey answers84.2likely range 81.1 to 86.7117 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good87.4%likely range 73.9% to 94.4%, 107 answers92.0%likely range 89.2% to 94.1%, 117 answers
Access (mean of the two below)81.3%likely range 78.3% to 84.0%Clearly higher66.0%likely range 57.8% to 72.6%
Appointments within two weeks of booking98.3%likely range 96.7% to 99.1%, 7,400 appointmentsClearly higher75.5%likely range 67.3% to 82.1%, 1,940 appointments
Calls answered by the practice64.2%likely range 58.5% to 69.5%, 6,075 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone62.9%likely range 47.2% to 76.2%, 102 answers86.9%likely range 83.6% to 89.7%, 115 answers
Reception and admin team88.8%likely range 75.6% to 95.3%, 105 answers92.2%likely range 89.5% to 94.3%, 118 answers
Having a preferred professional39.2%likely range 25.8% to 54.4%, 107 answers41.7%likely range 37.3% to 46.2%, 117 answers
Seeing your preferred professional38.4%likely range 19.1% to 62.2%, 43 answers51.6%likely range 44.3% to 58.8%, 46 answers
Knowing the next step93.1%likely range 80.8% to 97.8%, 102 answers87.3%likely range 84.0% to 90.1%, 118 answers
Contacting the practice84.9%likely range 70.9% to 92.8%, 106 answers85.0%likely range 81.5% to 87.9%, 118 answers
Wait for an appointment66.0%likely range 50.1% to 78.9%, 99 answers86.5%likely range 83.1% to 89.4%, 115 answers
Being listened to95.2%likely range 83.7% to 98.7%, 104 answers90.6%likely range 87.5% to 92.9%, 114 answers
Care and concern93.9%likely range 82.1% to 98.1%, 105 answers92.4%likely range 89.6% to 94.5%, 114 answers
Confidence and trust94.9%likely range 83.3% to 98.6%, 103 answers96.1%likely range 93.9% to 97.5%, 115 answers
Involvement in decisions93.5%likely range 81.4% to 97.9%, 103 answers97.5%likely range 95.7% to 98.6%, 113 answers
Needs met96.5%likely range 85.6% to 99.2%, 105 answers95.5%likely range 93.2% to 97.1%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.0%likely range 71.3% to 87.9%, 84 patients70.6%likely range 53.8% to 83.2%, 34 patients
Children at 18 months82.1%likely range 72.1% to 89.0%, 78 patients81.6%likely range 68.6% to 90.0%, 49 patients
Children at 5 years83.2%likely range 74.7% to 89.2%, 101 patients86.3%likely range 74.3% to 93.2%, 51 patients
Women aged 25 to 4974.1%likely range 72.1% to 76.0%, 1,946 patients75.5%likely range 72.5% to 78.3%, 830 patients
Women aged 50 to 6476.0%likely range 73.8% to 78.0%, 1,570 patients76.7%likely range 72.9% to 80.2%, 516 patients
Facts (NHS England, not part of the grade)
Registered patients14,304August 20265,184August 2026
Primary care networkSouth Dartmoor and Totnes PCNSouth Dartmoor and Totnes PCN
Phone01803 86267101803 862073
Friends and Family Test (its own feedback)1 answers in June 2026; shares not published below 5No results for June 2026
Appointments (one month)9,677 in August 2026Same day 62.0%; face to face 47.1%2,021 in August 2026Same day 27.8%; face to face 72.1%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.62England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.1 qualified permanent10.9 including trainees and locums1,764 patients per permanent GP4.0 qualified permanent4.0 including trainees and locums1,293 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences